Administrator

Administrator – Permanent – £24k to £26k DOE – Wirral CH41 1FN

Forrest Recruitment have an excellent opportunity for someone with administrative experience who enjoys working in a fast-paced environment and wants to make a meaningful contribution by supporting healthcare and social care professionals who positively impact the lives of clients across England and Wales.

The Role

Reporting to the Admin Team Leader and Senior Leadership Team, you will be providing comprehensive administrative support to experienced Case Managers and the wider team, helping to ensure the smooth and efficient running of services.

Your responsibilities will include:

• Providing administrative support including document preparation, word processing, photocopying and telephone communications
• Managing and maintaining records and documentation in line with company procedures
• Formatting reports and ensuring accurate storage of documents
• Supporting billing processes and assisting with invoice creation
• Maintaining and updating client and support worker records and files
• Handling client calls with empathy and professionalism, taking time to understand their needs
• Managing spreadsheets and supporting project coordination activities
• Developing a strong understanding of company systems and data processes
• Communicating with a range of external stakeholders including legal professionals, medical professionals, clients and members of the public
• Supporting wider business activities and undertaking tasks as directed by management and Case Managers

All work must be carried out in line with GDPR, Data Protection legislation and company confidentiality policies.

About You

We are looking for someone who is organised, motivated and able to communicate effectively with a wide range of people.

Essential skills and experience:

• GCSE English and Maths (or equivalent)
• Proficiency in Microsoft Office including Word, Excel, PowerPoint and Teams
• Excellent organisational and communication skills
• Strong attention to detail and a professional approach
• Strong written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Self-motivated with a positive attitude and enthusiasm
• Flexible and adaptable approach to work

If you are an organised administrator looking to join a company where your work genuinely makes a difference, we would love to hear from you.

For further information about this opportunity please call Forrest Recruitment for a confidential discussion – [phone removed]. Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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