Administrator

Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes.

Booking Support Administrator

Glasgow City Centre – Salary £25,000 plus access to a performance based bonus
Harvey, Donaldson & Gibson — One of Scotland’s largest residential property surveying firms

The Role

As a Booking Support Administrator, you’ll play a key role in coordinating survey appointments and ensuring our surveyors’ diaries run smoothly and efficiently. You’ll act as a crucial link between customers and our team, providing exceptional administrative and scheduling support.

Your responsibilities will include:

• Inputting survey or retrofit instructions from various clients
• Coordinating and managing daily surveyor diaries and appointments
• Handling incoming and outgoing calls, emails, and fax communications
• Engaging directly with customers to schedule and confirm appointments

Who We’re Looking For

We’re looking for someone who thrives in a fast-paced, customer-focused environment. You’ll be an organised multitasker with excellent communication and logistical skills.

You will ideally have:

• Experience working in a busy office environment with strong teamwork and multitasking demands
• Previous customer-facing or support role experience
• Excellent written and verbal communication skills, with confidence on the phone and via email
• Proficiency in Microsoft Office and a willingness to learn new systems
• A proactive, flexible approach and a strong work ethic

Benefits

• Birthday Day Off – Celebrate your day, your way!
• Perks at Work – Enjoy discounts on travel, tech, retail & more
• Staff Discounts – Savings on estate agency, mortgage, conveyancing & surveying services
• Employee Assistance Programme – 24/7 confidential support with Telus Health

Harvey, Donaldson & Gibson is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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