Workplace Experience Coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and

corporate real estate management. We are recruiting a Workplace Experience Coordinator to

join the team located in London, England.



About the Role:



The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service

leader.

As part of a "front-of-house" team, you will be responsible for providing excellent service and

crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing

services.





This is a fully onsite Monday-Friday Role: 7:30AM-6:00PM (Typically an 8 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).





Role Responsibilities:



● Enthusiastically greets employees and announces clients and visitors. Issues visitor

passes. Receives and transfers incoming calls to appropriate parties.

● Provides coordination and support for delivery of workplace services like Reception,

Switchboard Room Management, Mailroom Organization and package deliveries, A/V

Support, Meeting and event management, Supplies restock on multiple floors, Supply

ordering and inventory management, Meeting and events coordination, Equipment Care,

etc.

● Maintains awareness of the workspace. Work closely with other vendors to maintain a

safe and comfortable environment

● Responds to customer requests and feedback with accurate and detailed information

according to specific requests via email, slack and in-person.

● Collects, sorts and distributes mail and packages from delivery locations to a central mail

room as well as designated desk areas on-site.

● Follows security and emergency procedures as defined for the property. Responds to

emergencies in a calm, efficient manner. Acquires appropriate assistance and makes

appropriate notifications by operating procedures.

● Completes assigned project tasks using data analyzation to complete tasks or projects

related to workplace organization based on client requirements.





Role Requirements:



● A minimum of 2 years of front desk, concierge, customer service, or other hospitality

experience.

● Open and flexible work schedules.

● Ability to comprehend and interpret and action instructions.

● Comfortable meeting and engaging with new people with a warm demeanor, being able

to assess circumstances, empathise, and offer help.

● Apply a high level of attention to detail as well as strong verbal and written skills.

● Ability to work requiring significant walking or through other means of mobility. This

includes standing in position for extended periods, reaching, bending, stooping, pushing

and/or pulling, and frequently lifting to 40 lbs.



Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.