Resource Administrator

BCA Logistics are part of Constellation Automotive Group, the largest vertically integrated digital car marketplace in Europe. We are backed up by industry leading technology, and have a nationwide team of logistics and inspection professionals, allowing us to offer a full range of integrated services, supporting our customers through the entire fleet management process.

With a head office based centrally in Birmingham, BCA logistics is a provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract BCA Logistics inspects & collects in excess of 600, 000 vehicles per annum making it the largest provider of these services within the sector with further growth planned.

This is an exciting opportunity to join BCA Logistics, a fast-paced company that really values your skills and hard work.

Driver Resource Administrator (Maternity cover fixed term contract)

Location: Birmingham Business Park, B37

Department: Resourcing

Role: Driver Resource Administrator

The Role

We’re looking for a highly organised and proactive Driver Resource Administrator to join our Driver Resource team.

This is a busy, hands-on administration role where you’ll play an important part in ensuring our drivers have everything they need to get on the road and carry out their roles successfully.

You’ll be responsible for preparing and dispatching driver kits, allocating equipment, maintaining accurate records and managing the return of equipment from drivers leaving the business. During peak periods, the team can process up to 300 driver kits per week, so attention to detail, organisation and the ability to work at pace are essential.

What You’ll Be Doing

Your day-to-day responsibilities will include:

• Preparing, packing and dispatching driver kits in line with onboarding schedules and operational requirements
• Creating and issuing driver ID badges
• Allocating uniforms, iPads, EVo devices, trackers, fuel/EV cards and trade plates
• Making sure new drivers receive the correct equipment ahead of their start date
• Processing returned driver kits and equipment, ensuring assets are recorded and available for reallocation
• Working with offboarding teams to monitor outstanding equipment from drivers leaving the business
• Maintaining accurate records of equipment allocations, returns and replacements
• Supporting regular stock checks and highlighting shortages or discrepancies
• Managing shared inboxes and responding to driver equipment requests and queries
• Updating systems including Manpack, MIB, tracker systems, kit portals and fuel card platforms
• Working closely with Resourcing and Training teams to plan kit requirements around upcoming driver start dates
• Liaising with IT and external suppliers to resolve equipment and device issues
• Supporting Operations with day-to-day equipment and resource queries
• Ensuring the kit room remains organised, tidy and free from health and safety hazards
• Identifying opportunities to improve everyday processes and ways of working

What We’re Looking For

We’re looking for someone who is comfortable taking ownership of their workload and working in a fast-paced environment.

You’ll ideally have:

• Previous experience in an administration or coordination role
• Excellent attention to detail and a high level of accuracy
• Strong organisational and time-management skills
• The ability to prioritise multiple tasks and deadlines
• Confidence using Microsoft Office, particularly Excel
• The ability to work across multiple systems and maintain accurate records
• Strong written and verbal communication skills
• A proactive and practical approach to problem-solving
• A reliable and accountable approach to your work
• The ability to work effectively with different teams and stakeholders

Desirable Experience

It would be an advantage if you have:

• Experience within logistics, driver operations, onboarding or inventory coordination
• Experience using systems such as Manpack, MIB, fuel card portals or asset management systems
• Previous experience handling physical stock, packing or dispatching equipment

Why This Role?

This is a great opportunity for someone who enjoys being organised, getting things done and playing an important role behind the scenes.

You’ll have clear ownership of your responsibilities and work closely with teams across Resourcing, Training, Operations, IT and Offboarding. Your work will directly contribute to ensuring our drivers have the right equipment, at the right time, so they can be fully operational from day one.

If you’re organised, detail-focused and enjoy working in a busy environment where no two days are quite the same, we’d love to hear from you.

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