Shift Manager

Job Title: Retail Shift Manager (Area Support)

Recruiter: Supportive Bridge Staffing Agency (recruiting on behalf of our client)

Location: Hargate Way, Peterborough, United Kingdom (covering the local area)

Pay Rate: £14.00 per hour (includes a 20p per hour band increment)

Pay Frequency: Weekly

Contract Type: Permanent

Hours: 25 hours per week (Shifts can start as early as 04:30 AM and finish as late as 10:30 PM; covers the wider area, so a full driving licence and access to a vehicle are required)

Closing Date: 18 November, 2026

About Supportive Bridge Staffing Agency

At Supportive Bridge Staffing Agency, we connect dedicated talent with top employers across the UK. We focus on matching candidates with inclusive, supportive work environments where individuals are equipped to grow, succeed, and build fulfilling careers.

We are currently recruiting a Retail Shift Manager on behalf of a leading national food-on-the-go retailer known for its energetic team culture, supportive workplace environment, and excellent employee perks.

About the Role

As a Shift Manager, you will play an integral role on the store leadership team. This specialized area-cover role offers variety and responsibility, stepping in to manage shop floor operations across stores in the Peterborough area when the Store Manager is away, keeping teams motivated, organized, and focused on delivering exceptional customer service.

Our client serves customers across multiple channels—in-shop, Click & Collect, delivery, and drive-thru. You will lead by example to make sure every customer receives a fast, friendly, and high-quality service experience.

Key Responsibilities

• Team Leadership: Engage, inspire, and support store teams across the area to achieve great operational results and uphold brand standards.

• Customer Service: Lead by example by providing fast, warm, and friendly customer service across all ordering channels.

• Product Preparation: Assist in preparing food products, including sandwich making and managing baking schedules.

• Stock & Merchandising: Ensure display units remain fully stocked, organized, and attractive throughout the shift.

• Store Operations: Maintain high standards of hygiene, tidiness, and presentation across the shop floor.

Candidate Requirements

• Supervisory Experience: Previous team leading or supervisory experience in a fast-paced retail or hospitality environment.

• Driving Licence & Travel: Must hold a valid driving licence and have access to a vehicle, as this role covers stores across the local area.

• Shift Flexibility: Ability to work flexible shift patterns, with early starts from 04:30 AM and late finishes up to 10:30 PM.

• Leadership Qualities: Strong communication skills with a natural ability to adapt quickly and motivate diverse teams.

• Inclusive Values: Dedicated to promoting an inclusive workplace culture where everyone feels welcomed and valued.

Benefits & Perks

• Competitive Weekly Pay: £14.00 per hour paid directly into your account every week.

• Generous Discounts: Up to 50% discount on food products for you and a family member.

• On-Shift Perks: Free hot drinks while on shift and fully paid rest breaks.

• Profit Share Scheme: Share in 10% of annual company profits.

• Health & Wellbeing Support: 24/7 access to a Health and Wellbeing App offering Remote GP consultations, physiotherapy, and confidential helplines.

• Financial & Future Planning: Matched pension contributions up to 7%, employee share plans, long-service awards, and growing holiday entitlement over time.

• Everyday Savings: Access to exclusive partner discounts on everyday shopping, leisure, and lifestyle brands.