Credit Control

Full-time | 39 hours per week

Macildowie Finance is partnering with an established organisation to recruit an experienced Credit Controller to join their Finance team.

This is a hands-on Credit Control role where you’ll take ownership of your customer accounts, helping to maximise cash collection, reduce aged debt and ensure payments are received on time. You’ll also have involvement in credit risk, credit limits, cash allocation and month-end reporting, making this a varied opportunity for someone who enjoys more than simply chasing debt. Job Description - Credit Contro…

Reporting into the Credit Manager, you’ll be responsible for managing the Accounts Receivable and Credit Control process across your customer base.

Your responsibilities will include:

• Proactively contacting customers to ensure invoices are paid on time and in full
• Working towards DSO and cash collection targets
• Managing the dunning process and following up overdue accounts
• Managing customer credit blocks and releases
• Issuing monthly customer statements
• Logging and progressing invoice and debit note queries
• Reviewing customer credit limits against current trading levels
• Supporting credit insurance applications and monitoring credit exposure
• Setting up new customer accounts and maintaining account information
• Processing and allocating customer payments
• Updating cash books and accurately matching receipts against invoices
• Investigating discrepancies between payments and customer remittances
• Keeping customer accounts clean and accurately reconciled
• Preparing month-end information including aged debt analysis and credit/debit note reporting
• Supporting the Credit Manager with short-term cash-flow information. Job Description - Credit Contro…

We’re looking for someone with previous Credit Control experience who is confident speaking with customers and comfortable having those sometimes challenging conversations around overdue payments.

You’ll need to be organised, accurate and able to manage your own workload while working to deadlines and targets. A polite but firm telephone manner is important, as is the confidence to build relationships with customers while still achieving results.

You’ll ideally bring:

• Previous Credit Control experience
• Strong customer communication and relationship-building skills
• A confident and assertive approach to collecting outstanding payments
• Good attention to detail and an organised, systematic way of working
• The ability to work independently as well as part of a wider Finance team
• Experience working with an ERP system
• Intermediate Microsoft Excel and Word skills
• Experience with credit agencies and/or credit insurance would be advantageous.