Specialist Credit Controller

Specialist Credit Controller
Assignment - 12 months | start ASAP
Rate - min £25 per hour Umbrella, inside IR35
Working pattern - Typically, 3 days per week in the York office some flexibility may be possible
Hours - 37.5 per week generally, 9am-5pm with flexibility

The Organisation

Morson Edge Finance are working with a world -leading management and development company with a strong reputation for delivery of major infrastructure and development projects across the globe, as they look to apppoint a Specialist Credit Controller for the York office.

The Assignment

Working through a framework arrangement, the Specialst Credit Controller will operate directly within a related business function, rather than a central finance team.

The assignment will focus on improving aged debt recovery, strengthening financial reporting and data accuracy, and developing more effective commercial controls and processes. Working closely with project, commercial and finance stakeholders, the successful individual will play an important role in resolving outstanding debt, improving accountability and establishing sustainable debt management practices.

This is a hands-on assignment combining debt recovery expertise with commercial awareness, analytical capability and the ability to influence stakeholders within a complex, project-led infrastructure environment.

The role:

An experienced debt recovery and commercial performance professional is required to improve aged debt collections and reporting and to strengthen processes across the portfolio. This is broader than a traditional credit control position: it combines hands-on debt resolution with data reconciliation, management information, stakeholder engagement and sustainable governance improvements.

Key Responsibilities

Debt Recovery & Resolution

•  Own a prioritised debt recovery strategy, focusing on value, age, recoverability and invoices nearing or exceeding 180 days.
•  Lead recovery meetings, negotiate resolution of disputed balances and escalate blockers appropriately.
•  Coordinate actions across finance, project, commercial and external developer stakeholders track collection progress against agreed targets.

Reporting, Systems & Analysis

• Complete reconciliations and support trackers to establish reliable, auditable debt information.
•  Create debt dashboards, aged debt analysis, management information packs and quality controls.
•  Categorise debt, investigate root causes, cleanse data and establish a single trusted view of balances and actions.

Commercial Stakeholder Management

• Engage project managers, project principals, commercial teams and external customers to resolve billing and payment issues.
•  Chair structured debt review and escalation meetings constructively challenge stakeholders and agree accountable actions.
• Encourage consistent use of clear, documented communication.

Governance & Process Improvement

•  Implement reporting standards, escalation routes, ownership matrices and debt governance routines.
• Identify process weaknesses and develop practical standard operating procedures and improvement plans.
•  Coach relevant teams to embed accurate, sustainable debt management and reduce reliance on senior intervention.

Measures of Success  

• Meaningful reduction in debt aged over 180 days and a prioritised, owned recovery plan.
• Accurate, reconciled and trusted debt reporting with fewer data quality errors.
• Clear ownership, governance, escalation routes and improved cross team engagement.
• More consistent documented, sustainable debt management processes.
• Improved cash collection and debt ageing, stronger commercial, finance and operational coordination and reduced reliance on management escalation.

Experience & Skills:

Essential Experience

•  Proven aged-debt recovery and debt management experience, ideally within a project based or commercially complex organisation.
•  Understanding of accounts receivable, invoicing, commercial management and debt dispute resolution.
•  Strong data reconciliation and validation skills, and experience producing meaningful dashboards and KPIs.
•  Strong attention to detail, analytical judgement and the ability to identify underlying causes of inaccurate reporting or overdue debt.
•  Confident stakeholder engagement, negotiation, constructive challenge and the ability to work independently.
•  Demonstrable process improvement, reporting controls, governance and accountability experience.
•  Strong Excel Skills
•  Experience using large ERP system

Desirable Experience

•  Engineering consultancy, infrastructure, construction, rail or other professional services environments.
•  Power BI, financial modelling, Lean/Six Sigma or audit/compliance exposure.