PINEAPPLE RECRUITMENT LTD
HR Manager
HR Manager at PINEAPPLE RECRUITMENT LTD, based in Worcester, West Midlands, paying £40,000 - £45,000 per annum. This is a permanent role.
- Pay
- £40,000 - £45,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Worcester, West Midlands
- Closing date
- Sector
- HR Manager
- DBS check
23% below the typical rate for hr manager
Reference vacancies/hr-manager
About the role
Pineapple Recruitment has teamed up with an exceptional business based in Worcester to appoint an ambitious HR Manager. Taking total operational ownership of first-line ER triage, key compliance controls, you’ll be the strategic bridge between advisory excellence and executive leadership.
About the Role:
In this key leadership position, you will lead the first-line HR Advisory service, managing a dedicated team of HR Advisors to deliver a responsive, high-quality service to clients. You will hold operational oversight of employee relations (ER) triage, key compliance frameworks (including Right to Work and DBS), and service performance against SLAs.
Working within a fast-paced environment, you will play a pivotal role in driving process improvements, mitigating risk, and developing HR knowledge content for a modern, digital HR support model.
Key Responsibilities:
- Team Leadership: Lead, coach, and develop the HR Advisor team, setting clear performance standards and priorities for first-line HR delivery.
- ER Triage & Risk Management: Oversee routine employee relations matters (grievance, conduct, attendance, performance, flexible working) while ensuring complex, high-risk cases are escalated appropriately to HR Business Partners and executive leadership.
- HR Compliance Lead: Act as the Subject Matter Expert for Right to Work (RTW) and DBS compliance, leading regular audits and managing third-party vendor relationships.
- Service Performance & Reporting: Own case-management tracking and report against SLAs/OLAs, using data and feedback to continuously refine service delivery.
- Knowledge & Learning: Lead the creation of practical HR toolkits, guidance, and training for managers, as well as maintaining user-friendly knowledge content for digital and self-service HR tools.
Key Requirements:
- Proven experience as an HR Manager, Senior HR Advisor, or Senior HR Generalist.
- Demonstrable experience leading, coaching, and developing a team of HR Advisors or a first-line HR/ER service.
- Strong, up-to-date knowledge of UK employment law and practical ER case management.
- Hands-on expertise in RTW and DBS compliance, audit processes, and risk governance.
- Experience managing HR case-tracking tools, SLA/OLA reporting, and service metrics.
- Excellent communication and stakeholder management skills with strong commercial awareness.
- CIPD Level 5 qualification or higher (or equivalent experience).
If of interest, please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client and is acting as a Preferred Recruitment Agency on an exclusive basis.
Apply Now- Location Worcester, United Kingdom
- Salary £40,000 - £45,000 Per Annum
- Job Reference REF33988
- Contract Type Full Time
- Posted on Posted on 08 October 2026
- Category Human Resources (HR)
Reference: vacancies/hr-manager · Posted 1 week ago · Closes 26 Nov 2026 · Listed via PINEAPPLE RECRUITMENT LTD
Apply for this job
This role is listed via PINEAPPLE RECRUITMENT LTD. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.