Supervisor

Job Description

When you join Individual Restaurants, you're not just joining one team. You're joining a collection of leading restaurant brands, all renowned for exceptional food, outstanding service and genuine hospitality. With over 30 restaurants across the UK, you'll have the opportunity to build your career with some of our most loved concepts, including Piccolino, Restaurant Bar & Grill, Riva Blu, Piccolino, Forbici and The Publican Estate.

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Our people are at the heart of everything we do, and we're proud to have been recognised as one of The Sunday Times Best Places to Work in 2024, 2025 & 2026, reflecting our commitment to creating a supportive, rewarding and engaging workplace.

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We're looking for an experienced Supervisor to join Piccolino Liverpool, helping to lead our front of house team and deliver the warm, vibrant hospitality Piccolino is known for.

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As a Supervisor, you'll play a key role in supporting the management team, leading by example on the restaurant floor and helping to create a positive culture where both guests and team members can thrive.

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As a Supervisor, you will:

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• Lead and motivate the team to deliver exceptional guest experiences
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• Support daily restaurant operations and ensure smooth service throughout each shift
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• Lead by example, demonstrating outstanding hospitality and professionalism
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• Coach, train and develop team members to help them reach their potential
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• Assist with team briefings, shift organisation and floor management
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• Handle guest feedback confidently and professionally, ensuring positive outcomes
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• Maintain high standards of cleanliness, presentation and operational compliance
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• Support the management team in achieving sales, service and labour targets
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• Help create an engaging and positive working environment for the team
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• Ensure every guest leaves with a memorable experience and a reason to return
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The Benefits

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• Full in-house training through our bespoke RISE development platform
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• 50% off your food and drink bill at any of our restaurants, anytime, for up to 8 people
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• Enhanced Maternity and Paternity packages
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• Access to up to 40% of earned wages and financial wellbeing tools via Stream
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• Employee Assistance Programme via The Drinks Trust (24/7 support and counselling)
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• Career development through our high performers programme
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• Employer pension contribution
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• Team meals on shift
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• 15% off your grocery bill at Iceland Foods
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• Health Care Cash Plan
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• Opportunities to get involved in fundraising and charity events
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• Discounts and cashback across hundreds of retailers
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• Refer a friend scheme, earn up to £500
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If you're passionate about hospitality and ready to take the next step in your management journey, we'd love to hear from you.