Showroom Manager

Cogent Staffing are seeking an experienced and customer-focused Showroom Manager to join our client’s business based in Halifax, West Yorkshire. This is a key, hands-on leadership role responsible for overseeing the day-to-day presentation and performance of the showroom, driving sales, and delivering exceptional service to both trade and retail customers. The ideal candidate will combine strong customer service skills and proven sales ability, estimating skills, and a commitment to maintaining an inspiring, immaculate showroom environment.

Shifts & Salary

• Salary: Competitive salary package, dependent on experience
• Job Type: Full-time, Permanent
• Working Hours: Monday to Friday, standard office hours (with alternate Saturday mornings as required)
• Location: Halifax, West Yorkshire

Key Responsibilities

• Manage and maintain the showroom to the highest visual standards, ensuring displays, samples, and product literature are pristine and up to date.
• Greet customers, listen to their project requirements, and provide expert guidance on timber products and building materials.
• Handle customer enquiries face-to-face, via email, and over the phone, actively driving sales and converting leads.
• Produce accurate costings, estimates, and quotations for bespoke timber and building orders.
• Process sales orders efficiently and coordinate with internal warehousing and delivery teams to ensure smooth fulfillment.
• Foster a welcoming, professional atmosphere while championing outstanding customer service standards across the showroom.

Key Requirements

• Proven experience within a showroom management, or retail & customer service environment.
• Strong sales ability with a track record of driving revenue and providing consultative customer service.
• Confident numerical and administrative skills, with the ability to create precise estimates and quotations.
• Excellent communication, interpersonal, and leadership capabilities.
• Reliable work ethic, commercial awareness, and a proactive, problem-solving mindset.
• Able to commute reliably to Halifax.

If you are interested in this role and have the necessary experience, please apply with your CV attached. If you have any questions or need to reach out please email [email removed]

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.

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