Underwriter

Underwriter

We are looking for an Underwriter to join Ecclesiastical Insurance in our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent 

Location: Gloucester

Job Ref: 205587

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for an Underwriter to join our Gloucester office.

This Underwriting position sits within our Church Operations Department and primarily supports our church customer base on a direct basis. In your role as an Underwriter, you will assess a range of underwriting activities including general enquiries, renewals, building works, unoccupied risks & risk management surveys.

You'll deliver exceptional customer service acting as part of the underwriting team, supporting Ecclesiastical’s “right first time” approach to customer service.

Why join us?

What you'll be doing

• Profitably underwrite and negotiate new and existing business within authority limits, aligned to company strategy.

• Plan, prioritise and manage workload effectively to achieve objectives, meet SLAs, and deliver excellent customer service.

• Build and maintain strong internal and external relationships through effective communication and a right-first-time approach.

• Operate within regulatory requirements, identify and escalate risks, manage complaints appropriately, and act on audit feedback to improve performance.

• Continuously develop technical and specialist knowledge through training, professional development, networking, and industry engagement.

What you'll need to have

• Strong organisational skills with the ability to plan, prioritise and manage workloads to achieve objectives and targets.

• Excellent attention to detail with the ability to manage information accurately and maintain confidentiality in line with data protection requirements.

• Proactive and customer-focused, committed to continuous improvement and delivering exceptional service both independently and as part of a team.

• Effective communication skills, supported by strong IT proficiency, including Microsoft Office applications.

• Good understanding of regulatory requirements and customer outcomes.

What makes you stand out

• Industry knowledge would be an advantage.

• Cert CII or commitment to achieve within an agreed timescale.

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme: on-target bonus between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

Hear from the hiring manager

"The Retention Team within Church Operations are known for delivering exceptional service and expertise. We have a genuine commitment to supporting our church customers and the wider community.

In your role as an Underwriter, you will play an important part in the ongoing support of our customers and the success of the team. If you are passionate about developing your skills and being part of something meaningful, we’d be delighted to hear from you."

About us

Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26

Company Ecclesiastical Insurance UK Role Underwriting Location Gloucester Remote status Hybrid Employment type Permanent - Full Time