Trainee Field Service Engineer

Trainee Field Service Engineer - Hotpoint No Experience Needed Fully Paid Training Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme. Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programmeEquivalent of 27,377 per year for the first 6 months, increasing to 28,352 per year thereafter - Paid weekly via umbrella companyUncapped commission opportunitiesOvertime availableCompany van and fuel card providedTools, equipment and uniform suppliedIndustry-leading training and ongoing support20 days holiday plus bank holidays25 days holiday upon securing a permanent roleOpportunity to gain a permanent position within 12 monthsLong-term career progression with a recognised household brandThe Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company vanDiagnose faults and complete repairsDeliver excellent customer serviceManage tools, parts and van stockRepresent the Hotpoint brand professionallyPromote approved products and services, with opportunities to earn commissionYou'll work on appliances such as: Washing machinesTumble dryersElectric cookersOther domestic appliances as your training developsYour Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support networkReceive your tools, uniform and company vanComplete health & safety trainingUndertake a driving assessmentWeeks 2-3: Technical Training Appliance repairsFault diagnosisElectrical and mechanical troubleshootingCustomer service skillsPractical hands-on learningWeeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitudeReliable, professional and customer-focusedGood problem-solving skillsComfortable working independentlyWilling to learn and develop new skillsLooking for a long-term careerConfident communicating with customersComfortable recommending appropriate products and servicesMotivated by earning additional commission opportunitiesEssential Requirements Full UK Manual Driving Licence held for at least 1 yearPhysically able to move household appliances safelyRight to work in the UKDesirable Experience Engineering, mechanical, electrical or technical experienceRepair, maintenance or fault-finding experienceTrades, field-based or customer-facing rolesDelivery driving or logistics experienceExperience using tools or practical hands-on skillsCareer Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brandGain valuable technical experienceEnjoy independence and variety every dayJoin a supportive team invested in your successAccess long-term career progression opportunitiesApply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.