Customer Service Support Coordinator

Warwick | Hybrid (2 Days Office / 3 Days Home)

£21.00 per hour PAYE

6-Month Contract (Likely Extension to 12 Months)

Monday to Friday | 8:00am - 5:00pm

We are recruiting for a Customer Service Support Coordinator to join a global engineering and manufacturing organisation. This is a varied role combining customer service, order processing, pricing support and supply chain coordination within a fast-paced environment.

Key Responsibilities

• Manage customer enquiries, quotations and sales orders.


• Process and maintain data using ERP systems, Excel and internal business tools.


• Support pricing activities by running reports, obtaining supplier costs and updating pricing information.


• Liaise with customers, suppliers and internal departments to ensure orders are processed accurately and on time.


• Monitor and maintain pricing data and support commercial activities.


• Support wider account management and supply chain operations.

What We're Looking For

• Previous experience in customer service, order processing, supply chain support or account coordination.


• Strong Excel skills, including VLOOKUPs and formulas.


• Experience using SAP or a similar ERP system.


• Excellent attention to detail and organisational skills.


• Strong communication skills with the ability to work across multiple teams.


• Ability to manage changing priorities in a busy environment.

Desirable

• Experience within manufacturing, engineering, aerospace or industrial sectors.


• Knowledge of Salesforce or Power BI.


• Previous pricing, commercial support or supply chain experience.

What's on Offer

• Hybrid working arrangement.


• Competitive hourly rate.


• Long-term contract potential.


• Opportunity to join a collaborative and supportive team.


• Exposure to customer service, commercial operations and supply chain functions.

If you have strong Excel skills, experience supporting customers and business operations, and enjoy working in a fast-paced environment, we'd love to hear from you.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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