Receptionist

We are looking for an eager, proactive, and friendly Member Host to join our team. You'll be the first point of contact for our members and guests, playing a key role in ensuring every contact is excellent. 

We are looking for creativeness and excellent communication skills, does this sound like you? If so we'd love to hear from you. 

What the day to day looks like 

• You will act as a professional and vibrant ambassador for all visitors, members, and colleagues across departments, whether in person, via email, or on the phone.
• Work closely with the team to organize and execute regular Member Engagement Events in line with the calendar.
• Ensure all communal areas—including Member Lounges, Kitchens and Meeting Rooms,—are maintained to the highest standards, promptly addressing any member requests to keep amenities meeting their needs.
• Facilitate a seamless and welcoming arrival experience for all members and their guests.
• Oversee the booking of meeting rooms and event spaces, ensuring optimal utilization through careful planning.
• Manage the execution of meetings and events, from set-up to clean-up, ensuring all specific requirements are met while building strong relationships to handle attendance and cancellations.
• Cultivate strong relationships with members, continuously seeking innovative ways to improve service delivery.

What skills & experience you'll need. 

• Do you have an outstanding attention to detail? 
• Do you have strong people skills and are you able to engage effectively with members, colleagues, and clients? 
• Are you someone who can  learn, ask questions, and take initiative to continually enhance the member experience? 

Are you someone who thrives in a fast-paced environment, confidently juggling multiple tasks and priorities? If so then this could be the role for you!