Retail Shift Leader

Retail Shift Leader Retail - Birmingham Contract: Full time Salary: £13.78 APPLY NOW This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments — and now, it could be where your career takes off. As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly. This role includes lone working, so you’ll need to feel confident handling the store independently. For that reason, all applicants must be 18 or over. We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time. Why you'll love working here At Krispy Kreme, we're all about making every moment a little brighter and that starts with our people. Join our friendly, collaborative team where your ideas are valued, your development is supported, and there's always time to celebrate success together. Alongside a great culture, you'll enjoy a range of benefits including: A welcoming and inclusive teamPaid training from day oneLearning and development opportunitiesEmployee discountPension schemeHoliday payHealth & Wellbeing supportRecognition for great workUniform providedAnd of course... delicious Krispy Kreme doughnuts! Ready to Lead the Sweetest Team in Town? Step into the spotlight as a Retail Shift Leader! This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze. What you’ll be doing (besides making dreams come true): You’ll run the show on shift front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.You’ll guide your team, build them up, and keep the energy buzzing. You’ll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.You’ll also jump into the behind-the-scenes magic: stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here. When your manager’s away, you’ll hold down the fort like a boss.What makes you our kind of leader? You’ve got experience running the floor or you’re ready to rise and shine into that next step.You lead with heart people-first, customer-obsessed, and all about good vibes.You're a team player who takes ownership and makes things happen.You’ve got full availability and flexibility weekends, weekdays, the whole shebang.You bring energy, reliability, a great work ethic, and you’re always up for learning more.Think you've got what it takes to keep the glaze flowing and the team glowing? Let’s make sweet things happen — apply now! About Krispy Kreme: Our People: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here! Our Doughnuts: We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members? Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information. xjnqpsq Doughnut Wait apply today! Opening Hours Mon 08:00 - 20:00 Tue 08:00 - 20:00 Wed 08:00 - 20:00 Thu 08:00 - 20:00 Fri 08:00 - 20:00 Sat 08:00 - 20:00 Sun 08:00 - 20:00