Workshop Administrator

Position Overview

Support the smooth day-to-day running of the Eastington Production Facility through effective administration and coordination. Working closely with the workshop team, site colleagues and Head Office, you will help keep production activities organised, supplies available and information up to date. This varied role brings together production support, purchasing, logistics and people administration.

Key Tasks and Responsibilities

In this role, you will:

▪     Provide general office and project administration for the Eastington Production Facility, including filing, document management, typing, ordering office supplies and supporting assignments directed by the line manager.

▪     Prepare work orders, assist with work and job cards, coordinate scheduling and maintain workload records and operational information in the enterprise resource planning (ERP) system.

▪     Process completed reports, maintain electronic screen reports and weekly check sheets, and collate operational information and statistical data for scheduled reporting.

▪     Monitor stock levels, order PPE, consumables and workshop supplies, raise purchase orders and record the receipt of goods and services against the relevant orders.

▪     Coordinate internal parts requests, collections, deliveries and dispatches, including preparing dispatch notes and ensuring correct labelling.

▪     Respond professionally to telephone and email enquiries, handle customer enquiries and complaints, and liaise with the sales team to follow up and resolve outstanding order queries.

▪     Support health and safety administration, organise periodic site compliance checks, maintain supporting records and highlight outstanding actions to line management.

▪     Help coordinate operative training and maintain training records; conduct routine return-to-work discussions and complete documentation in line with company procedures, referring concerns to your line manager or HR.

▪     Arrange contractor attendance and site access with the line manager, and obtain quotations and organise orders for internal works, subject to required approvals.

▪     Assist colleagues with routine IT issues, liaise with specialist IT support as needed and coordinate with Head Office to share corporate communications and site updates.