Sales Order Processor

Our client is a well-established business with a need for an experienced Sales Order Processor to join their team.

What you will be doing:

• Processing all incoming customer orders accurately using the ERP system
• Tracking delivery dates and processing delivery notes
• Managing order amendments, cancellations and rebookings
• Supporting customers via telephone and email, responding to queries and resolving issues
• Processing monthly and quarterly price adjustments
• Maintaining accurate and up-to-date price lists
• Handling customer complaints and ensuring they are resolved efficiently
• Creating and processing credit notes
• Maintaining accurate customer and product master data
• Supporting the smooth running of the wider sales administration function

What you need to bring:

• Previous experience in sales order processing or sales administration
• Experience using an ERP system
• Strong attention to detail and a high level of accuracy
• Good organisational skills and the ability to manage multiple tasks
• Confident communication skills, both over the phone and via email
• A customer-focused approach with strong problem-solving skills
• The ability to work to deadlines in a busy environment
• Good IT skills and confidence working with internal systems and data

What you can expect:

• A great opportunity to join an established business
• A varied role within a busy and supportive team
• The opportunity to utilise and develop your order processing and customer service skills

Benefits available on request

Please call our offices and/or send in your CV ASAP.

VR/05773

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.