Randstad Technologies
Customer Service - Logistics / Supply Chain Environment
Customer Service - Logistics / Supply Chain Environment at Randstad Technologies, based in Chertsey, South East England, paying £100 - £140 per day. This is a contract role with hybrid working.
- Pay
- £100 - £140 per day
- Hours and contract
- Contract · Hybrid · Weekend work
- Location
- Chertsey, South East England
- Closing date
- Sector
- Warehouse Logistics
- Visa sponsorship
- Temp to perm
60% below the typical rate for warehouse logistics
Reference 57473904
About the role
Role: Customer Service - Logistics / Supply Chain Environment
Type: Contract (12 Months with potential to go PERM)
Location:Chertsey, UK
Working Model: Hybrid (2 or 3 days per week in office)
Work Hours: 37.5 Hours per Week
What You'll Do:
- Investigate & Resolve: Find the root cause of delivery failures and coordinate solutions with warehouses and couriers (3PLs).
- Manage Escalations: Take ownership of complex customer service tickets and order cancellations.
- Analyze Trends: Use ERPs (SAP Hybris), Excel, and Power BI to track data and improve operational processes.
What You Need:
- Investigative customer service experience (tier 2/escalations, e-commerce, or logistics preferred).
- Comfortable navigating ticketing systems and interpreting data.
- Flexibility to work a 37.5-hour week on a rota (which includes some evening and weekend shifts).
This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Reference: 57473904 · Posted 14 hours ago · Closes 30 Nov 2026 · Listed via Randstad Technologies
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