Housing Support Worker

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Housing Support Worker

Vacancy Reference peabodygroup/TP/1232/1484

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Our Vacancy

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Homeless Adults Service | Basildon, Essex | Part-time, 21 hours per week

Are you passionate about helping people rebuild their lives through practical support and guidance?

We’re looking for a proactive and organised Housing Support Worker to support adults experiencing homelessness in temporary accommodation.

Please note: This is not a personal care role. We are seeking candidates with experience in casework, tenancy support, advice, advocacy, or similar support roles.

About the Role

You’ll work closely with customers to help them maintain their tenancy, develop independent living skills, and access the support they need. The role includes:

• Providing practical and emotional support.
• Developing and reviewing support plans and goals.
• Working with partner agencies, including health services and local authorities.
• Maintaining accurate records and case notes.
• Supporting move-ins, sign-ups, and other low-level housing management activities.

About You

We're looking for someone with experience in a casework, tenancy support, advice, advocacy, or similar support role, whether gained through paid or voluntary work. You'll have excellent communication and organisational skills, a positive and collaborative approach, and the ability to build effective relationships with customers and partner agencies. You should be confident using IT systems, maintaining accurate records, and managing a varied workload. A commitment to equality, diversity, and inclusion is essential, and knowledge of housing, welfare benefits, or homelessness services would be an advantage.

Knowledge of housing, welfare benefits, or homelessness services would be an advantage.

Travel Information: A driving licence is not essential; however, the service is not easily accessible by public transport. Please consider your travel arrangements before applying

Why Join Peabody?

At Peabody, we live by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We offer:

• 25 days' annual leave plus bank holidays (pro rata).
• Flexible benefits including healthcare, dental cover, and lifestyle discounts.
• Up to 10% matched pension contribution.
• 4x life assurance.
• Ongoing training, development, and apprenticeship opportunities.
• Two paid volunteering days each year.
• Regular supervision and support.

Before You Apply Interviews for this role will be taking place in person at our service in Basildon on Wednesday 11th and Thursday 12th November 2026.  Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.