Credit Controller

About Trade Mastermind Trade Mastermind is the UK's No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast-growing, nationally recognised brand, we deliver real commercial results and operate in a high-performance, entrepreneurial environment. The Role We are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection. This role is ideal for someone who is confident on the phone, comfortable negotiating payment in a professional manner. You will play a critical role in protecting cash flow while maintaining strong, long-term client relationships. Key Responsibilities Take ownership of the credit control cycle, driving timely and consistent customer payments Build strong, professional relationships with clients, using influence and rapport to secure payment commitments Proactively chase overdue invoices through confident phone-based and written communication Negotiate payment plans where appropriate, balancing commercial outcomes with customer retention Monitor customer accounts and assess non-payment risk Investigate and resolve invoice queries or disputes quickly to remove barriers to payment Produce debtor reports as required Collaborate with internal teams to generate solutions for continues uninterrupted payments Skills & Experience Required Proven experience in credit control, accounts receivable, collections, or a similar role Excellent telephone manner with the ability to handle challenging conversations professionally Commercially minded, resilient, and results-driven Able to balance relationship-building with firm credit control High attention to detail with strong organisational skills Confident using financial systems and Microsoft Office (especially Excel) What We Offer Competitive salary of £35,000 Clear development and progression opportunities High-performance, entrepreneurial culture Opportunity to work with a nationally recognised brand Tailored training and development aligned with career goals Modern, high-spec office environment Free on-site parking Sponsored qualifications and development opportunities Company pension scheme Opportunity to be part of a business reshaping the construction sector While experience in credit control or accounts receivable is desirable, we are far more interested in the right personality.

Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication. Please note:

This is a fully office-based role in Peterborough. If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.

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