Sales Admin Assistant - Trade Counter

Ready to join a fast-paced, customer-focused business where your contribution genuinely matters?

We're recruiting for a Sales & Administration Assistant to join a thriving specialist merchant business in Basildon. This is a fantastic opportunity for someone who enjoys variety, loves working with customers, and wants to be at the heart of a busy and successful branch operation.

From supporting sales growth and building customer relationships to ensuring smooth day-to-day administration, this role offers the perfect blend of customer service, sales, administration and operational support.

Basildon

Monday - Friday 7:00am - 4:00pm - 6 month contract minimum

£29,567.52 + Performance Bonus

Free On-Site Parking

6-Month Contract - Immediate Start

Competitive salary plus performance bonus

26 days annual leave + Bank Holidays

Christmas shutdown to enjoy quality time with family and friends

Free on-site parking

Friendly, supportive and collaborative team environment

Varied role with real responsibility and customer interaction

Opportunity to make an immediate impact within a successful business

As a key member of the team, you'll be the first point of contact for customers, delivering outstanding service both face-to-face and over the phone. You'll support sales activity, branch administration, stock accuracy and customer communications, helping drive the continued success of the branch.

• Delivering exceptional customer service on the trade counter and over the phone
• Processing sales, quotations, refunds, credits and customer orders
• Proactively upselling products and identifying sales opportunities
• Following up quotations and supporting branch sales activity
• Raising purchase orders and managing delivery documentation
• Supporting customer collections and delivery communications
• Assisting with stock accuracy and working closely with warehouse operations
• Managing branch administration, emails and customer correspondence
• Maintaining high standards across the trade counter and branch facilities

• Strong administration and organisational skills
• Excellent communication and customer service abilities
• Confident using Microsoft Office including Word, Excel and Outlook
• Ability to work effectively in a busy environment and meet deadlines
• Professional, reliable and proactive approach
• Confident engaging with customers and colleagues at all levels
• Positive, team-focused attitude with a genuine desire to succeed

If you're looking for an opportunity where no two days are the same, where you can develop your skills, contribute to a successful team, and enjoy an excellent benefits package including 26 days holiday, Bank Holidays and a Christmas shutdown, we'd love to hear from you.

Apply today and start your next exciting challenge!

Send in your cv to apply