Support Worker - £1,000 Welcome Bonus

Role overview
Riverbank is looking to recruit a Support Worker to join the team. This is a full time, 37.5 hours role which consists of 3 shifts a week. Our shifts are 12.5 hours long and are between 08:00-20:30 and 20:00-08:30. Riverbank is located in Hull, in the East Riding of Yorkshire. The service offers residential support for 24 males and females with mental health needs. We are located off a main road leading to the city centre and within walking distance of a beautiful park. Our team are dedicated to supporting the people we care for to be able to live independently in the community, increasing their quality of life. Riverbank offers a step down service from hospital or locked rehabilitation units and also supports individuals who may require a step up from the community, in cases where more support may be needed to prevent relapse and potential hospital admission.

We can also support individuals with:

• Complex needs
• A forensic background
• A dual diagnosis, with a secondary diagnosis of a learning disability or those on the autism spectrum

Your role
You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents. You can find additional information in the attached job description.

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes in the way they choose.
• Maintain accurate records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Uphold safety, security, and confidentiality in line with policies and regulations.
• Act as a key worker for individuals, helping them to set goals and track progress.
• Promote choice, independence, and involvement at all times.
• Contribute to continuous improvement by sharing ideas and suggestions.

About you
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential – training provided).