With Wise
Technical Support Specialist
Technical Support Specialist at With Wise, based in Solihull, West Midlands. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site
- Location
- Solihull, West Midlands
- Closing date
- Sector
- IT Support
Reference 2799550
About the role
Wise is an award-winning technology firm that specialises in the self-employment industry. Based in Solihull, we create software to help businesses stay compliant and scale with ease by providing an all-in-one system that takes care of compliance, onboarding, and payments.
We founded Wise in December 2019, and we have scaled rapidly to a team of over 90 talented individuals. Today, our platform is trusted by over 2,500 businesses and 280,000+ app users across multiple industries. Backed by leading private equity firm Inflexion and officially accredited as a Great Place to Work™, we protect businesses from compliance risks and remove the admin burden.
The role
Our Technical Support Specialist will be responsible for delivering high-quality technical support and handling day-to-day Helpdesk operations, whilst executing routine client implementations and configurations. The Technical Support Specialist will partner closely with customer-facing teams as well as Product and Engineering to ensure fast issue resolution, maintain accurate documentation, and support a seamless onboarding experience for customers. By delivering high-quality support and seamless client configurations, this role directly advances Wise's mission to provide a reliable, efficient experience for users. It acts as a vital link between customers and technical teams to drive platform improvement and operational excellence.
Our culture
Everyone is involved in our company’s vision and success. Building the best products means we need the best people; we’re proud of the team we’ve built so far and want to continue that growth. We’re looking for passionate and collaborative self-starters who enjoy getting things done and know how to have fun while doing so. In return, our team is rewarded, recognised, and celebrated!
Flexible working (hybrid and hours)
Gym membership contribution
Private medical insurance
Discretionary bonus
Reference: 2799550 · Posted 20 hours ago · Closes 1 Dec 2026 · Listed via With Wise
Apply for this job
This role is listed via With Wise. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.