Lender Relationship Manager

Lender Relationship Manager
Location: Manchester
Salary: Up to £40,000

We’re looking for a confident, commercially minded Lender Relationship Manager to build and maintain strong relationships with our key lending partners.

This is a relationship-driven role for someone who can bring people together, manage expectations, negotiate commercial terms and ensure meetings and conversations deliver real results. You’ll act as a trusted point of contact for our lenders, helping to strengthen partnerships, resolve challenges and keep everyone aligned.

You’ll need to be confident communicating at a senior level, comfortable having difficult conversations and capable of balancing strong relationships with the commercial needs of the business.

Key Responsibilities

-Build strong relationships with key lending partners, becoming a trusted point of contact and maintaining positive, productive partnerships.

-Manage lender expectations, ensuring clear communication, accountability and alignment between our business and lending partners.

-Lead and attend lender meetings, preparing agendas, coordinating discussions, recording actions and ensuring follow-ups are completed.

-Negotiate rates and commercial terms with lenders, securing the best possible outcomes for the business while maintaining positive relationships.

-Handle difficult conversations confidently and professionally, addressing lender concerns, resolving conflicts and challenging where necessary.

-Represent the business at lender events, meetings and networking opportunities, building connections and strengthening partnerships.

-Resolve issues proactively, identifying potential challenges early and working collaboratively with lenders to find practical solutions.

-Drive accountability, ensuring commitments are followed through and key actions are delivered by all parties.

-Identify opportunities to improve lender relationships, ways of working and overall commercial performance.