Recruitment Coordinator

Pertemps Managed Solutions are recruiting a Recruitment Coordinator to join our Recruitment Team.  
This is an administrator role where you will be assisting candidate with their applications and supporting them through the recruitment process for on of the UKs leading brands.
 
Based at our office located on the Basingstoke Road in Reading. The Recruitment Coordinator will be responsible for processing candidate applications and coordinating each stage of the recruitment process – this will include booking interviews, scheduling assessment centres and sending out candidate results and acting as point of contact for candidate enquiries.    

Contract: Temporary – 6 months

Working Hours: Monday to Friday, 09:00–17:30, with a one-hour lunch break (37.5 hours per week).

Role PurposeThe Recruitment Coordinator is responsible for the setup, administration and coordination of recruitment campaigns, supporting both high-volume recruitment and specialist recruitment activities.
High-volume recruitment covers campaigns with more than 10 vacancies and includes a diverse range of roles, from frontline customer service positions to safety-critical roles, specialist positions and management appointments.
Working in partnership with the in-house recruitment team, the Recruitment Coordinator will manage the candidate journey from application through to offer, ensuring campaigns run efficiently, candidates receive timely communication and recruitment activities are completed accurately within agreed deadlines. Following the offer stage, candidates are handed over to the dedicated onboarding team.
The role requires excellent organisation, attention to detail, adaptability and a strong customer-focused approach, alongside the ability to manage multiple campaigns and build effective working relationships with stakeholders.

Key Responsibilities1. Recruitment Campaign Setup and Coordination

• Work in partnership with the in-house recruitment team to set up campaigns within the candidate relationship management (CRM) system.
• Upload job descriptions, configure pre-screening questions and establish recruitment workflows to ensure campaigns are correctly set up and ready to launch.
• Work closely with the Campaign Manager to coordinate the delivery of allocated campaigns from application through to offer.
• Manage multiple campaigns simultaneously, ensuring the specific recruitment processes, requirements and timelines for each role are followed.
• Monitor campaign progress, identify outstanding actions and respond to changing priorities to ensure recruitment activities remain on track.

2. Assessment Coordination

• Work closely with the assessment team to coordinate and schedule assessment dates throughout recruitment campaigns.
• Manage candidate bookings through the online booking system and issue regular assessment reminders.
• Prepare and provide candidate lists to assessors ahead of assessment dates, including relevant information about reasonable adjustments required.
• Record and process assessment results within the CRM system, ensuring candidates progress to the correct recruitment stage.
• Coordinate invitations to follow-up assessment days where candidates are required to complete additional stages of the recruitment process.
• Ensure candidates receive the correct assessment outcomes and that all results are accurately recorded.

3. Candidate Communication and Customer Service

• Manage candidate communications throughout the recruitment journey, providing clear, professional and timely updates.
• Create and maintain communication templates for use at key stages of the recruitment process.
• Respond to candidate queries regarding applications, assessments, outcomes and next steps.
• Support the operation of the recruitment telephone line, handling enquiries from internal and external candidates between 08:00 and 17:30, Monday to Friday.
• Provide a positive candidate experience by ensuring candidates are kept informed, treated fairly and supported throughout the recruitment process.
• Direct queries to the appropriate team where necessary and follow up on outstanding candidate issues.

4. Reasonable Adjustments 

• Take responsibility for coordinating candidates who request reasonable adjustments or apply through the Disability Confident Scheme.
• Ensure relevant requirements are accurately recorded and the appropriate support is coordinated throughout the recruitment process.
• Liaise with relevant internal teams and assessment providers to communicate and implement agreed arrangements at the appropriate stages.
• Communicate sensitively and professionally with candidates to ensure they understand their arrangements and receive appropriate support.
• Maintain accurate records and follow established processes when managing adjustment requests and candidate requirements.

5. Results, Offers and Onboarding Handover

• Ensure candidates receive the correct assessment outcomes and update master results spreadsheets to maintain accurate records of candidate results and progression.
• Maintain accurate and consistent candidate information across the CRM system, recruitment trackers and results spreadsheets.
• Process candidate offers through the CRM system in line with established recruitment procedures.
• Work closely with the onboarding team to coordinate the handover of successful candidates and ensure conditional offers are issued within the required campaign deadlines.
• Monitor offer progress and follow up on outstanding actions to support the timely completion of recruitment campaigns.
• Ensure candidate records and relevant information are accurate and complete before transferring candidates to the onboarding team.

6. Campaign Reporting and Stakeholder Management

• Monitor campaign progress using the CRM system and provide regular updates and reports on application volumes, candidate progression, assessment activity and overall campaign status.
• Build and maintain strong working relationships with key stakeholders, including hiring managers, senior stakeholders and the in-house recruitment team.
• Attend campaign briefing calls with hiring managers to understand recruitment requirements, campaign timelines and role-specific processes.
• Participate in weekly campaign meetings with the recruitment team, providing updates on progress, outstanding actions, potential delays and any issues requiring attention.
• Communicate campaign information clearly and accurately, ensuring stakeholders are kept informed throughout the recruitment process.
• Work collaboratively with stakeholders to resolve operational issues and support the successful delivery of campaigns.

7. Teamwork and Continuous Improvement

• Take individual responsibility for allocated campaigns, working closely with the Campaign Manager to ensure activities are delivered accurately and within agreed deadlines.
• Work collaboratively as part of the wider recruitment team, sharing knowledge, providing cover for colleagues and supporting one another during busy periods.
• Contribute to the shared operation of the recruitment telephone line and help maintain a consistent, high-quality service.
• Demonstrate flexibility when responding to changing client priorities, campaign requirements and competing workloads.
• Approach challenges positively, taking ownership of issues and working proactively with colleagues to identify practical solutions.
• Show a willingness to learn, develop new skills and improve ways of working.

Skills, Experience and Personal Attributes

• Experience