M2 Professional Recruitment Services Ltd
Client Service Manager
Client Service Manager at M2 Professional Recruitment Services Ltd, based in Banbury, South East England, paying £35,000 - £40,000 per annum. This is a permanent role.
- Pay
- £35,000 - £40,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Banbury, South East England
- Closing date
- Sector
- Account Manager
27% below the typical rate for account manager
Reference 57508927
About the role
A fantastic opportunity has arisen for an experience Client Service Manager within a leading independent provider of commercial finance.
The successful candidate will be responsible for the management of a portfolio of clients, ensuring exceptional customer service, whilst effectively identifying and managing risk to prevent loss of income.
Key Responsibilities:
- Manage a designated portfolio of clients.
- Maintain a full working knowledge of all clients.
- Ensure excellent levels of service are delivered so client satisfaction levels remain high.
- Ensure no client terminates on the grounds of poor service.
- Minimise third party complaints.
- Be the clients first point of contact for any payment requests, queries and ledger updates.
- Monitor and process client payments through the operating system within your agreed personal mandate level.
- Supply cover for the Credit Control team during staff absences.
Key Requirements:
- Excellent attention to detail.
- Excellent communications skills, both written and verbal.
- Ability to build and maintain strong working relationships, both internally and externally.
- Microsoft Office (Outlook, Word, Excel).
- Administration, planning and organising skills with good time management.
- Prior experience in invoice finance would be beneficial, but is not essential.
In return the successful candidate will be rewarded with a competitive basic salary, plus bonus and a range of additional benefits.
Reference: 57508927 · Posted 5 days ago · Closes 11 Dec 2026 · Listed via M2 Professional Recruitment Services Ltd
Apply for this job
This role is listed via M2 Professional Recruitment Services Ltd. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.