EC Appointments Ltd
Customer Care Coordinator
Customer Care Coordinator at EC Appointments Ltd, based in Rickmansworth, South East England, paying £28,000 - £32,000 per annum. This is a contract role.
- Pay
- £28,000 - £32,000 per annum
- Hours and contract
- Contract · On site
- Location
- Rickmansworth, South East England
- Closing date
- Sector
- Social Care & Childcare
28% below the typical rate for social care & childcare
Reference 57381448
About the role
Customer Care Coordinator
Rickmansworth, Herts. £28,000 - £32,000.
On site role, Monday to Friday 8am - 5pm.
Fabulously busy and varied role joining award winning contractors, building new homes and developments. Ideal for you if you enjoy variety, have excellent communication skills and are keen to get stuck in with busy team and department.
Working as part of a team, reporting to the senior co ordinator responsibilities include
*To manage and oversee all servicing & maintenance requirements across the developments
*To obtain quotations from contractors for servicing & maintenance in-line with the Employer’s Requirements
*Liaise with contractors, clients and occupiers to arrange the required appointments for servicing & maintenance
*Collate all servicing & maintenance certification and keep accurate records on system
*Keep track and collate all costs incurred from any abortive or unsuccessful calls to the development or properties for servicing & maintenance
*To assist the Senior Coordinator in recording all defects for developments and assist in liaising with subcontractors/suppliers to ensure that they attend to all defects
*To assist the Senior Coordinator in chasing contractors/suppliers regularly to for any updates on their appointed developments and record this on the system
*Where required obtain quotations from contractors/suppliers for replacement parts etc.
*Ensure accurate and detailed up to date records are kept on Halo (CRM System) & Share Point
*Support where necessary with generating weekly reports to clients for developments
*Attend sites with a member of the Senior Team prior to handover for familiarisation visits. Including taking photographs and evidence any potential issues and report to the Senior Team
For more information and to apply please send your CV
Reference: 57381448 · Posted 9 hours ago · Closes 3 Nov 2026 · Listed via EC Appointments Ltd
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