Caseworker (East Midlands)

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Hours: Part-time, 29 hours worked between Monday and Friday, 8am-6pm.

Contract length: 12 months fixed term contract with the possibility of extension depending on funding.

Salary: £20,800 (FTE £26,000)

Location: To cover the East Midlands area.

Working pattern: Remote working with frequent travel required. This is a hybrid role which will provide a face-to-face service to clients in their own home or safe meeting place within the region, plus telephone/video support.

Application deadline: Thursday 12 November 2026 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews conducted: TBC

Start date in role: On receipt of all satisfactorily completed background checks

Click here to view the full job description

Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Brake’s National Road Victim Service is a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

You will manage a caseload of complex cases, completing actions agreed following our trauma-informed framework and reviewing this regularly to ensure that support remains responsive to changing needs and levels of risk. You will provide guidance and advocacy, working collaboratively with Family Liaison Officers, health and mental health services, GPs, the coronial system, children’s services, social care, and other statutory and voluntary organisations, to ensure coordinated, safe, and effective support.

The role requires a strong understanding of trauma responses, traumatic grief, safeguarding responsibilities, and the complex emotional and practical needs of people affected by sudden loss or catastrophic injury. You must be able to recognise and respond appropriately to distress, vulnerability, and potential safeguarding concerns, while remaining professional and compassionate. You will be supported with regular clinical supervision, 1:1 supervision, ongoing trauma-informed training, and opportunities to develop your skills, enabling you to build resilience and deliver high-quality care.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
• Birthday day off (taken any time)
• Enhanced sick pay and compassionate leave
• Death in service benefit
• Pension
• Employee Assistance Programme
• Flexible working
• A rewarding role with purpose
• Be part of a skilled, friendly team with an engaged Board of Trustees

We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy.

Experience in the following sectors often provides a robust toolkit of high-level transferable skills: police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field.

Specifically, we are seeking candidates who can:

• Experience with people affected by trauma, sudden bereavement, or serious injury
• Understanding of trauma-informed practice and ability to provide support sensitively
• Experience identifying and responding to safeguarding and vulnerability concerns
• Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Please note: Due to the nature of our w