Sales Assistant

About the Role

We are looking for confident Sales Assistants to join our busy store in Telford. You will help customers find the right products, explain what makes them worth buying and play a real part in the store’s results.

This suits someone who enjoys talking to people and is motivated by doing well. You do not need years of sales experience — we will teach you the products — but you do need the drive to learn, listen and sell well.

• Greet customers, understand what they need and recommend the right products • Meet and beat personal and store sales targets • Handle payments, orders and returns accurately at the till • Keep product displays full, tidy and inviting • Stay up to date with our product ranges so you can advise with confidence • Follow up with customers where helpful and build repeat business • Support stock deliveries, counts and store standards • Work with the team to keep the shopping experience smooth and welcoming

• Targets are met through genuine, helpful service — not pressure • Customers trust your recommendations and return because of the experience • The store is well presented, and product knowledge keeps growing • Colleagues see you as someone who lifts the team’s performance

Experience • Retail, sales or customer-facing experience is welcome but not essential • Any role where you have worked to targets or with the public helps

Skills and Knowledge • Strong people skills and comfortable starting conversations with customers • Motivated by targets and happy to be measured on results • Basic numeracy for payments and orders (training provided)

Personal Qualities • Confident, enthusiastic and resilient • Honest — we never want misleading selling • Team player with a professional appearance

• Salary of £33,000–£35,000 per year • Permanent position, full-time or part-time hours available • Workplace pension and generous annual leave • Product training and clear opportunities to progress into senior sales roles • Staff discount and a supportive, energetic team