Customer Service Representative

Job Description:

Customer Service & Sales Administrator – Hinckley

Are you looking for a dynamic role where you can develop your sales administration skills and work with a growing, supportive team? Our client, a leading provider in the manufacturing sector, is seeking an enthusiastic Customer Service & Sales Administrator to join their Hinckley office. This is a fantastic opportunity to work in a fast-paced environment where you will have the chance to build strong customer relationships and grow your career.

What we offer:

• Competitive salary: £432 per week (based on 32 hours)
• Monday to Thursday 8.30am – 4.30pm
• Generous holiday allowance and pension scheme
• Friendly, inclusive workplace culture with ongoing training
• Opportunities for career progression within a well-established company

Your key duties will include:

• Processing sales orders, quotations, and invoices accurately using ERP systems
• Liaising with customers and internal teams to ensure excellent service delivery
• Maintaining sales and customer data within CRM and ERP databases
• Supporting new customer onboarding and providing product guidance
• Assisting with ad-hoc projects such as SOP creation and marketing initiatives

What we’re looking for:

• Strong communication skills with an ability to handle challenging situations calmly
• Experience in business administration or sales support roles preferred
• Good IT skills and familiarity with ERP/CRM systems
• Knowledge of billing, credit terms, and transport requirements a bonus

If you’re ready to take the next step in your career, please click APPLY NOW!

Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors.