Harnham - Data & Analytics Recruitment
Retail and Customer Experience Data Analyst
Retail and Customer Experience Data Analyst at Harnham - Data & Analytics Recruitment, based in London, South East England, paying £40,000 - £50,000 per annum. This is a permanent role with hybrid working.
- Pay
- £40,000 - £50,000 per annum
- Hours and contract
- Permanent · Hybrid
- Location
- London, South East England
- Closing date
- Sector
- Data Analyst
28% below the typical rate for data analyst
Reference 57442363
About the role
Luxury Fashion Brand | £50,000 | Hybrid (West London) | 12-Month FTC
Join a fast-growing premium retail brand undergoing significant UK and international expansion. We're looking for a commercially minded Data Analyst to help drive decisions across retail operations, customer experience, and customer insights.
Working closely with senior stakeholders, you'll analyse customer, retail and commercial performance data to uncover actionable insights that improve customer retention, store performance, and overall business growth.
What You'll Be DoingDeliver analysis on customer behaviour, retail performance and commercial trends
Support new store openings and expansion decisions through data-led recommendations
Build dashboards and reports using SQL, Excel and BI tools
Analyse customer journeys, purchasing trends, retention and loyalty performance
Measure the success of campaigns, customer engagement initiatives and retail events
Present clear, actionable insights to senior stakeholders across the business
Create customer segments and identify opportunities for growth and personalisation
Experience in a Data Analyst, Customer Analyst, Commercial Analyst or Insight Analyst role
Strong SQL and Excel skills
Experience using Power BI, Tableau or similar visualisation tools
Proven ability to turn data into meaningful business recommendations
Strong stakeholder management and communication skills
A commercial mindset with an interest in customer behaviour and retail performance
Comfortable working in a fast-paced, evolving environment
This is not a pure data science position. The successful candidate will be someone who can bridge the gap between analytics and commercial decision-making, translating complex data into practical recommendations that drive business performance.
Salary: Up to £50,000
Location: Hybrid, West London (3 days per week)
Contract: 12-Month Fixed-Term Contract
For more information or to apply, please get in touch.
Find out more and apply via the link below!
Reference: 57442363 · Posted 17 hours ago · Closes 20 Nov 2026 · Listed via Harnham - Data & Analytics Recruitment
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