C&M Travel Recruitment
Customer Services
Customer Services at C&M Travel Recruitment, based in Cambridge, East Anglia, paying £30,000 - £32,000 per annum. This is a part-time role with hybrid working.
- Pay
- £30,000 - £32,000 per annum
- Hours and contract
- Part-time · Hybrid
- Location
- Cambridge, East Anglia
- Closing date
- Sector
- Retail & Customer Service
13% below the typical rate for retail & customer service
Reference 57493850
About the role
Customer services consultant - Required for this lovely niche travel company based in a great location in central Cambridge. They are looking for someone from a travel industry background to work either full or part time. Hybrid, salary up to £32,000 plus benefits.
Customer services consultants duties
-Manage and amend customer bookings, including special request and reservations changes
-Respond promptly to customer enquiries by email and phone
-Proactively manage customer requests and resolve issues when needed
-Monitor and respond to customer reviews
Customer services consultants skills required
-Previous experience in a customer services role within the travel industry
-Excellent written and verbal communication skills
-A natural problem solver
-Strong organisation skills
-Ideally fluent in either French or Dutch, but this is not essential
Additional information
-They are happy to look at part time or full time
-Hybrid
-Benefits including pension, company laptop, 50% Discount on holidays
-Between April and Nov, every two week you will need to cover between 3pm and 7pm on Saturdays, the 4 hours will be given back during the week
If you are interested in the above role please apply online quoting DT61024
Reference: 57493850 · Posted 1 week ago · Closes 7 Dec 2026 · Listed via C&M Travel Recruitment
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