Receptionist

A lovely opportunity for a proactive and personable Receptionist who enjoys meeting people, has a warm and professional approach, and takes pride in creating a great first impression.

Job Title: Receptionist

Job Type: Permanent, Full-time

Working Pattern: 5 days per week, office-based

Location: West London

Salary: £30,000-£35,000 per annum + benefits

About the Company

Our client is an international automotive company operating within the passenger vehicle industry, with a growing presence in global markets. As part of its continued growth, our client is looking to appoint a professional, friendly and organised Receptionist to join its team.

The Role

The Receptionist will be the first point of contact for visitors, clients and business partners, ensuring a welcoming and professional experience. The successful candidate will be responsible for managing front desk operations and handling day-to-day reception duties to ensure the smooth running of the reception area.

Key Responsibilities

• Welcome and greet visitors, clients and business partners in a professional and friendly manner.
• Answer incoming telephone calls, handle enquiries and direct calls to the relevant departments.
• Manage visitor registration and maintain accurate visitor records.
• Handle incoming and outgoing post, deliveries and courier services.
• Manage meeting room bookings and ensure rooms are presentable and ready for visitors.
• Notify relevant employees of visitor arrivals and coordinate guest access.
• Maintain a clean, tidy and professional reception area.
• Handle printing, photocopying, scanning and preparation of documents as required.
• Prepare copies of passports and relevant documentation for new employees.
• Issue, monitor and manage employee access cards.
• Maintain an accurate record of temporary access cards using Excel, ensuring cards are tracked and returned.
• Liaise with building management regarding access, facilities and general building-related matters.
• Provide general administrative support and assist with ad hoc tasks as required.

Requirements & Skills

• Previous experience in a Receptionist or Front Desk position.
• Excellent verbal communication and interpersonal skills.
• Professional, friendly and welcoming manner.
• Good organisational skills and attention to detail.
• Confident telephone etiquette and customer service skills.
• Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• Ability to manage multiple tasks and prioritise effectively.
• Fluent in English, with strong written and spoken communication skills.
• Reliable, presentable and able to work independently.

Personal Attributes

• Positive and approachable personality.
• Professional appearance and manner.
• Strong customer service mindset.
• Punctual, organised and dependable.
• Proactive with a helpful and flexible attitude.