rated traders ltd
Functional Developer
Functional Developer at rated traders ltd, based in Lincoln, East Midlands, paying £360 - £420 per day. This is a permanent role.
- Pay
- £360 - £420 per day
- Hours and contract
- Permanent · On site
- Location
- Lincoln, East Midlands
- Closing date
- Sector
- Software Developer
30% below the typical rate for software developer
Reference 57505248
About the role
Functional Developer ? Dynamics 365 Contact Centre & CRM
Key Requirements Functional Developer
Functional Developer Experience configuring and supporting Dynamics 365 Customer Service and Contact Centre.
- Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM and contact centre solutions.
- Knowledge of case management, queues, routing, SLAs, voice, email and digital customer channels.
- Experience with telephony integration, including Teams Phone, Direct Routing, ACS and SIP-based voice solutions.
- Experience using Power Platform technologies including Dataverse, Power Automate and Power BI.
- Experience supporting solution deployments, testing, release management and promotion between development, test and production environments.
- Strong troubleshooting, stakeholder engagement, and documentation skills.
- Understanding of security, governance, and data protection requirements.
Role Purpose Functional Developer
To configure, deploy and support Dynamics 365 Customer Service and Contact Centre solutions, delivering CRM, telephony, automation and customer service improvements aligned to business requirements.
Reference: 57505248 · Posted 4 days ago · Closes 10 Dec 2026 · Listed via rated traders ltd
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