Butlin's
Guest Resolution Manager
Guest Resolution Manager at Butlin's, based in Ingoldmells. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site
- Location
- Ingoldmells
- Closing date
Reference a9d90e31a8dda40f7e7800a545ca8751bb35ef57
About the role
About the Role
We’re looking for a passionate leader to join us as our Guest Services Manager. The Guest Services Manager will lead our Guest Services & Day Visits Team to deliver an exceptional guest experience to all guests visiting the resort.
The Guest Services team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from questions about accommodation and activities, problem resolution, accessibility requests and much more. You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
We’re looking for a passionate leader to join us as our Guest Services Manager. The Guest Services Manager will lead our Guest Services & Day Visits Team to deliver an exceptional guest experience to all guests visiting the resort.
The Guest Services team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from questions about accommodation and activities, problem resolution, accessibility requests and much more. You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
Reference: a9d90e31a8dda40f7e7800a545ca8751bb35ef57 · Posted 1 week ago · Closes 12 Aug 2027 · Listed via Butlin's
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