STRANGE AND WRIGHT RECRUITMENT PARTNERS LTD
Customer Support Administrator
Customer Support Administrator at STRANGE AND WRIGHT RECRUITMENT PARTNERS LTD, based in Peterborough, East Anglia, paying £28,000 - £29,000 per annum. This is a contract role.
- Pay
- £28,000 - £29,000 per annum
- Hours and contract
- Contract · On site
- Location
- Peterborough, East Anglia
- Closing date
- Sector
- Retail & Customer Service
27% below the typical rate for retail & customer service
Reference 57471930
About the role
SWRP are recruiting for a Customer Support Administrator a fast growing manufacturing company based in Peterborough, Cambridgeshire.
This 12 month fixed-term maternity cover opportunity offers the chance to play a key role in delivering exceptional customer service, managing customer orders, handling enquiries and ensuring a smooth and efficient customer experience from start to finish.
Key Responsibilities
- Process customer orders accurately and efficiently
- Respond to customer enquiries via phone and email
- Build strong relationships with customers and internal teams
- Monitor orders and provide delivery updates
- Resolve customer issues and escalate where necessary
- Maintain accurate records on CRM and ERP systems
- Support continuous improvements to customer service processes
About You
We're looking for someone with:
- Previous customer service, customer support or order processing experience
- Strong communication and organisational skills
- Excellent attention to detail
- Good Microsoft Office skills
- A proactive, customer-focused approach
Desirable: Experience within manufacturing, engineering, distribution or logistics environments.
Benefits
- £28,000 rising to £29,000 after probation
- Bonus opportunity of up to £300 per month
- 25 days holiday (including Christmas shutdown)
- Pension scheme
- Employee Assistance Programme
- Join a growing international business with a great team culture
Interested?
Please apply or contact Strange + Wright Recruitment Partners for more information about the Customer Support Administrator role based in Peterborough, Cambridgeshire.
Reference: 57471930 · Posted 10 hours ago · Closes 30 Nov 2026 · Listed via STRANGE AND WRIGHT RECRUITMENT PARTNERS LTD
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