SENIOR Credit Controller/ Credit Manager

Are you an experienced Credit Controller looking for the next step in your career? We're looking for a proactive, relationship-driven finance professional to join our growing finance team in a role that offers genuine responsibility, variety and the opportunity to make a real impact.

Working within a collaborative and quality-focused environment, you'll take ownership of the accounts receivable function, build strong customer relationships, drive cash collection performance and support the continuous improvement of finance processes. You'll also supervise an Accounts Receivable Assistant, helping to develop the team while ensuring exceptional service is delivered both internally and externally.

This is an excellent opportunity for someone who enjoys taking ownership, improving processes and playing a key role within a successful finance department.

• Take ownership of the sales ledger and accounts receivable function, managing a portfolio of key customer accounts.
• Manage the end-to-end credit control process, ensuring timely collection of outstanding debt and strong cash flow performance.
• Build and maintain excellent relationships with customers and internal stakeholders to resolve queries efficiently and professionally.
• Identify opportunities to improve processes, systems and controls to enhance efficiency and achieve KPI targets.
• Supervise, mentor and support the Accounts Receivable Assistant, including providing cover when required.
• Assist with month-end and year-end close activities, including balance sheet reconciliations and supporting the external audit process.
• Produce accurate reporting on debtor performance and aged debt, providing meaningful insight to the wider finance team.
• Support the wider finance department with ad hoc projects and continuous improvement initiatives.

You'll be a confident communicator who enjoys building relationships and takes pride in delivering an excellent customer experience.

We're looking for someone who has:

• Experience within Credit Control or Accounts Receivable.
• Strong experience managing customer accounts and reducing aged debt.
• Excellent communication, negotiation and relationship-building skills.
• A proactive mindset with a passion for improving processes and driving results.
• The ability to prioritise workloads and meet deadlines within a fast-paced environment.
• Strong attention to detail and excellent organisational skills.
• Previous experience supervising or mentoring junior team members would be advantageous.
• The ability to work independently while contributing positively to a collaborative finance team.

• Competitive salary and excellent benefits package.
• Pension scheme and healthcare benefits.
• The opportunity to join one of the UK's most respected and creative brands.
• A supportive, collaborative culture where your contribution is recognised.
• The chance to develop your career within a business that values continuous improvement and professional growth.
• The satisfaction of knowing your work helps strengthen customer relationships and contributes directly to the success of the business every day.

If you're looking for a role where you can take ownership, develop your leadership skills and make a genuine impact, we'd love to hear from you.