Event Administrator

My client is a well established and highly successful event and conference management company who work in partnership with their clients to deliver a range of events on a global basis.

Their clients include several blue chip organisations and they have acquired a strong reputation in their industry sector.

They now have a great opportunity for someone with an interest in the events industry to join their team in a highly varied role which encompasses a range of administration, client support and event organisation.

Responsibilities will include:

• Production of event start up administration: researching times and dates for events, looking at flight itineraries and visa requirements for face-to-face meetings
• Preparation of invitation letters and build of event-specific excel spreadsheets/databases
• Editing and content management of event registration websites
• Mail-merging invitations to send out to delegates
• Liaison with delegates on logistical queries relating to their attendance, travel and accommodation
• Email and telephone follow-up on outstanding responses, where required
• Preparing and sending registration updates to the internal event team and the client
• For face-to-face events:
• Supporting delegates by making their flight bookings, accommodation requirements, airport transfers and any special needs or requests
• Liaison with corporate travel agents to make flight bookings on behalf of delegates
• Production of delegate materials, such as name badges and meeting agendas
• Packing and shipping event materials to event venue
• Checking and processing delegate expense claims after the event
• For virtual events
• Supporting participants with any technical queries, how to log on, how to undertake training
• Supporting the event team and participants on the day of the virtual meeting
• Dealing with post event analysis on attendance and delegate feedback
• Assisting in the build of the final invoice

The ideal candidate will be educated to degree level, will have some office experience, good PC skills and as this is a team environment with lots of interaction with delegates and clients, excellent communication skills are essential.

Location: Twickenham/Richmond

Salary: £26,000

Start date: November/December 2026