Associate Product Owner

Job summary

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Every year, HMRC is responsible for collecting hundreds of billions of pounds that fund the UK's public services. Making the right decisions, at the right time, and at the scale required by modern government depends on high-quality data, analytics and digital products.
Our platform provides the capabilities that help turn data into action. The platform supports critical risking and decision-making services used across HMRC and wider government, helping identify fraud and error, improve compliance outcomes and ensure public money is spent effectively.

This is an opportunity to work on products that have genuine societal impact. As an Associate Product Owner, you'll help shape services that support millions of customer interactions and contribute directly to protecting revenue that funds schools, hospitals, transport and other essential public services.

We're looking for potential as well as experience. You may not have worked as a Product Owner before, but if you've helped solve problems, worked with stakeholders, prioritised competing demands, delivered improvements or used evidence to support decisions, we'd encourage you to apply. We value diverse experiences and recognise that great product professionals come from a wide range of backgrounds.

Job description

As Associate Product Owner, you will work in a product team to support the design, build and delivery of digital products and features that meet business objectives and user needs. You will define product scope, evaluate options and ensure alignment with HMRC's goals and the Government Digital and Data Profession Capability Framework.

This role sits within Operational Risking within DPS (Data Platform Services). We develop and operate critical risking products and supporting services that underpin a portfolio of HMRC and wider government services.

Person specification

As Associate Product Owner, you will support the Product Owner with the following:

• Own, maintain and deliver a product backlog, defining the value of work and prioritising the order in which it will be built and released, ensuring quality and value to the business.
• Define, own and deliver a product roadmap.
• Work within one or more multidisciplinary product teams (civil servants and/or suppliers), supporting the full software development lifecycle.
• Work with the Product Owner to define and deliver the product strategy.
• Participate in and contribute to the Product Management Community of Practice, whether through taking part in community initiatives, running sessions or talks, or supporting other product managers.

Essential Criteria

• Experience of building and maintaining effective relationships with a range of stakeholders, including influencing decisions, managing expectations, and negotiating successful outcomes on complex or contentious issues.
• Experience of identifying, analysing, and resolving issues within a product, service or process, using evidence and insight to develop practical solutions that improve outcomes.
• Experience of prioritising work and making informed decisions based on customer, user, and business value, while securing stakeholder support for delivery plans and product roadmaps.
• Experience of leading or supporting the development and delivery of a product throughout its lifecycle, ensuring it achieves agreed objectives and delivers measurable benefits.
• Demonstrated ability to work effectively with multidisciplinary teams and subject matter experts, fostering collaboration to solve complex problems and deliver successful outcomes.
• Experience of defining success measures, using data and performance metrics to evaluate product performance, demonstrate value, and inform continuous improvement.

Additional Security Information

This role requires the successful candidate to hold or be willing to hold security check (SC) clearance

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford
• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visit