C&M Travel Recruitment
Customer Operations Coordinator
Customer Operations Coordinator at C&M Travel Recruitment, based in London, South East England, paying £30,000 - £33,000 per annum. This is a permanent role with hybrid working.
- Pay
- £30,000 - £33,000 per annum
- Hours and contract
- Permanent · Hybrid · Weekend work
- Location
- London, South East England
- Closing date
- Sector
- Office & Admin
24% below the typical rate for office & admin
Reference 57463447
About the role
We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader.
Hybrid with their offices in West London, paying up to £33K + Team bonus
Customer Operations Coordinator, Responsibilities
- Responsible for servicing all customer pre-departure enquires, amendments and cancellations
- Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
- Acting as main point of contact for questions, support and day to day training
Customer Operations Co-Ordinator, Skills Required
- Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
- A desire to develop into a Team Leader role
- Excellent communication and customer service skills
- A passionate skier/boarder an advantage but not required
Additional Information
- Paying £30-33K + Team bonus ote £2K
- Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
- Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar
- Excellent career opportunities
- 22 days hol + bank holiday
- In-office showers and bike parking
- Ski resort educational trips
- Regular company socials
- Weekly in-office breakfast
- End of season trip, long weekend in one of their chalets
To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to or call Amy on quoting Ref: AM61010
Reference: 57463447 · Posted 1 week ago · Closes 26 Nov 2026 · Listed via C&M Travel Recruitment
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