Logistics Coordinator

Location: Milton Keynes
Salary: £35,000-£37,000
Job Type: Permanent, Full-time
Working Arrangement: Primarily office-based

WSR is recruiting for a Logistics Coordinator on behalf of a growing manufacturing company based in Milton Keynes. Our client provides a range of specialist products for building interiors and has developed a positive, fast-paced and collaborative working environment.

This role will support the end-to-end movement of goods, working closely with the Project Management team, customers, suppliers and third-party logistics providers. You will arrange transport and site deliveries, monitor shipments, maintain accurate records and help ensure consignments arrive on time, within budget and in accordance with customer requirements.

• Arrange transportation and site deliveries in a timely, coordinated and cost-effective manner.
• Work closely with the Project Management team to meet delivery schedules and customer requirements.
• Monitor inbound and outbound freight and track consignments through to delivery.
• Investigate transit delays and assist with route planning across road, rail, air or sea where required.
• Liaise with customers to understand and fulfil their specific delivery requirements.
• Develop effective working relationships with carriers, couriers, suppliers and third-party logistics partners.
• Support stock visibility, incoming receipts and outgoing orders.
• Maintain accurate logistics, inventory and delivery records.
• Prepare shipping documents, delivery paperwork and customs or compliance documentation where applicable.
• Monitor delivery performance and provide clear updates and reports to management and internal stakeholders.
• Resolve delivery queries and operational issues quickly and professionally.

• Previous experience in logistics, transport coordination, shipping, customer service or a similar role.
• A confident and professional telephone manner.
• Strong written and verbal communication skills.
• Excellent organisation, planning and attention to detail.
• Ability to prioritise and manage multiple tasks within a fast-paced environment.
• Good IT skills, including Microsoft Excel; experience with Smartsheet would be advantageous.
• Experience working with couriers, carriers or third-party transport providers would be beneficial.
• Knowledge of shipping terminology, import and export processes, or warehouse management systems would be an advantage.
• A proactive, adaptable and self-motivated approach.
• Ability to work independently and collaboratively as part of a team.
• Strong customer focus and commitment to delivering a first-class service.

• £35,000 basic salary.
• Monday to Thursday, 7.30am–4.30pm.
• Friday, 7.30am–3.30pm.
• 23 days’ holiday, increasing by one day for each completed year of service up to an additional five days, plus bank holidays.
• 24 working-from-home days annually following successful completion of probation.
• Life insurance at three times annual salary.
• Pension scheme.
• Free onsite parking.
• Employee referral scheme.
• Long-service awards.
• Employee recognition programme.

If you are an organised and customer-focused logistics professional who enjoys working in a busy and collaborative environment, we would be delighted to hear from you.