Sales Administrator

Sales Administrator

Birmingham , Aston

• Competitive salary of £27,000 – £29,000
• Permanent, full-time position
• Monday to Thursday 8:30am – 4:30pm
• Friday 8:30am – 1:30pm

As Sales Administrator you will provide essential administrative and customer support, working closely with customers, the Sales team and internal departments to ensure orders are processed efficiently and customer requirements are met.

This is a varied role that would suit someone who enjoys working in a busy environment, managing multiple tasks and building strong working relationships with customers and colleagues.

Previous experience within a manufacturing environment would be an advantage, but is not essential.

Key Responsibilities

• Carry out general office administration duties
• Liaise with customers and respond to queries professionally and efficiently
• Process customer orders and schedules accurately
• Analyse, understand and monitor customer product demand
• Use a range of IT packages and customer web portals
• Accurately input and maintain customer information and data
• Liaise with internal departments to ensure customer orders are fulfilled on time
• Provide administrative and customer support to the external Sales team
• Assist with other duties as required to support the smooth running of the Sales function

Essential requirements:

• Excellent IT skills, including Microsoft Word, Excel and Outlook
• Strong organisational skills and excellent attention to detail
• A confident, friendly and professional approach
• Effective verbal and written communication skills
• Ability to manage your own workload and work independently
• Ability to work effectively as part of a team

Keywords: Sales Administrator, Sales Coordinator, Sales Support, Commercial Administrator, Order Processing, Customer Service, Sales Administration, Quotations, Data Entry, Microsoft Excel, Outlook, Customer Accounts, Internal Sales, Order Management.