Lead Delivery Manager (Ref: 23162)

Job summary

Job description

Lead Delivery Manager

Location: National*

Closing Date: 28th October

Interviews: w/c 9th November

Grade: Grade 6

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary

London: £75,674 – £85,257 (which may include an allowance of up to £4,801)

National: £71,381 – £80,419

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 2

Vacancy number: 23162

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ

The Role

We’re recruiting for two Lead Delivery Managers here at Justice Digital, Data and Science to be part of our warm and collaborative Probation Digital Team, and the Office of the Chief Technology Officer.

This role aligns against Delivery Manager Profession from the Government Digital and Data Framework

Lead Delivery Managers are accountable for effective delivery of groups of products and are responsible for the recruitment and performance management of delivery managers within their area. They also remain ‘hands-on’, supporting high-priority product delivery.

Lead Delivery Managers define and implement standards and processes for delivery and are experienced in leading multidisciplinary teams that build, support and continuously improve products of significant scale and complexity.

As a Lead Delivery Manager, you will have a proven ability in successfully delivering large software development projects/programmes. This is a high-impact role where you will be building, maintaining and motivating teams; protecting them and making sure the teams in your area collaborate effectively. You’ll coach teams and facilitate a culture of continuous improvement, proactively managing dependencies and risks to overcome obstacles to delivery.

As an Agile delivery leader in our organisation, you will have a proven record of working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. You will be part of our digital delivery leadership community driving cultural and procedural change and embedding Agile approaches and ways of working. With a strong background as a Scrum Master or Agile Coach (or similar roles) you will primarily focus on delivery strategy, while supporting the creation of self-organising and high-performing teams, supported closely by Senior Delivery Managers.

You will have the ability and experience of establishing/driving Agile delivery/transformations, through a solid coaching background. As well as demonstrating your leadership qualities in building new teams through hiring of FTEs but also using managed services suppliers.

The Team

Probation Digital

Probation Digital is a rapidly growing and transforming organisation. It works to deliver and maintain sustainable live services and new products that support staff who work with vulnerable members of society. It is an organisation built up of experts in UCD, software development, agile and product disciplines who collaborate together to create an inclusive culture and work towards strategic goals to improve operational services in His Majesty’s Probation Service.

Office of the Chief Technology Officer

The Chief Technology Office sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable.
We aim to enable teams across MoJ and accelerate digital delivery by identifying common user needs and organisational challenges, and delivering high-quality, user-centred solutions.

We are driving key transformations across MoJ while transitioning to a product operating model, ensuring we continue to deliver measurable value to users at pace. With products and services across engineering, data architecture and governance.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
• Build and lead an Agile Delivery Management function with approximately 15 Delivery Managers managing upwards of 50 digital products.
• Accountability for product implementation planning with the associated product managers ensuring backlog items are addressed and prioritised alongside other deliverables.
• Lead project planning and work closely with the Lead Product Manager ensuring MVPs are clearly defined and value slicing is optimised for delivery.
• Line management and coaching of Senior Delivery Managers.
• Responsibility for managing the contingent labour or other 3rd party suppliers. who augment the civil service workforce, ensuring 3rd party resources are managed effectively and in line with the contractual obligation.
• Tracking and reporting of KPIs such as cycle time, throughput/velocity, bug arrival/departure rates, progress against roadmap, project delivery forecasting etc, across a group of products.
• Managing escalations to senior leadership. As a senior level professional, providing effective interface with the highest levels within the organisation and bringing strategic value to the relationship.
• Defining and monitoring policies and procedures for the Delivery Management profession.
• Responsibility for contract and budget management working closely with the Commercial and Finance teams to appropriately manage public finances.
• Coordinating the teams' project plans, roadmaps, risk assessments, sprint boards and retrospective lessons to ensure usefulness, engagement, accountability and predictability.
• Optimising the teams' backlog, ensuring it has enough buffer, correct priorities, stories are well understood, have adequate acceptance criteria in alignment with definition of ready.
• Developing, guiding and improving process related ceremonies (refinement, planning, standups, demos and retrospectives).

• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully