RAF Digital Programme Support Officer

Job summary

We are delighted to advertise this role within RAF Digital. RAF Digital supports the delivery of enhanced freedom of action in the Air and Space domains through data exploitation and digital agility, supporting today’s RAF and driving the journey to the Next Generation RAF.

This is an exciting opportunity for a motivated and organised individual to join RAF Digital at the centre of the RAF’s digital transformation activity. The role sits within the RAF Digital Portfolio Office and supports delivery of the Air & Space Digital Plan (ASDP), helping to maintain portfolio control, strengthen governance, improve management information and support senior decision-making.

We are delighted to advertise this role within RAF Digital. RAF Digital supports the delivery of enhanced freedom of action in the Air and Space domains through data exploitation and digital agility, supporting today’s RAF and driving the journey to the Next Generation RAF. This is an exciting opportunity for a motivated and organised individual to join the RAF Digital Portfolio Office and support delivery of the Air & Space Digital Plan (ASDP). The role will help maintain accurate portfolio information, support governance and reporting, improve data quality and provide reliable day-to-day support to portfolio management activity.

This position is advertised at 37 hours per week.

Job description

You will play a key role in supporting the successful delivery of the Air & Space Digital Plan (ASDP), helping RAF Digital maintain oversight, control and assurance across a diverse portfolio of digital activity. Working at the heart of the RAF Digital Portfolio Office, you will provide critical support to governance, reporting, portfolio management and decision-making processes, ensuring senior leaders have the insight they need to deliver digital transformation effectively.

You will support the successful delivery of the ASDP, helping RAF Digital maintain accurate, timely and decision-ready portfolio information. Working within the RAF Digital Portfolio Office and under the direction of the Senior Programme Support Officer, you will support governance, reporting, portfolio controls and continuous improvement, ensuring teams and senior leaders receive reliable information to support delivery and decision-making.

This role offers the opportunity to work across a wide range of programmes, projects and stakeholders. You will develop practical experience in portfolio management, governance, digital tooling and management information while helping RAF Digital improve its ways of working.

• Support the Senior Programme Support Officer in maintaining a coherent, decision-ready portfolio view across ASDP Lines of Effort, ensuring plans, priorities, milestones and delivery pressures are accurately reflected in portfolio products.
• Maintain and quality assure portfolio data across risk management tool, the ASDP workbook, portfolio management tooling, dashboards and associated reporting products, ensuring information is accurate, current and suitable for decision-making.
• Collate and validate management information covering delivery confidence, performance, cost, schedule, risks, issues, assumptions, dependencies, decisions and benefits.
• Provide secretariat and coordination support to RAF Digital governance forums, including preparing agendas and packs, recording actions and decisions, tracking follow-up activity and maintaining appropriate records.
• Produce routine and ad hoc reports, dashboards and analysis using Microsoft 365, Excel, Power BI and other approved tools to support portfolio insight, governance and prioritisation.
• Engage with Lines of Effort, project and programme teams to improve data quality, PMCF maturity and consistency of portfolio reporting, escalating gaps or blockers through the Senior Programme Support Officer where required.
• Support portfolio processes including risk, issue and dependency tracking, benefits and outcomes reporting, demand management, prioritisation and maintenance of the ASDP delivery pipeline.
• Support RAF Digital-led Microsoft Copilot portfolio activity, including licence administration, demand tracking, onboarding coordination, usage reporting, adoption monitoring, communications and benefits evidence, under the direction of the Senior Programme Support Officer.
• Support continuous improvement across Portfolio Office processes, reporting, automation, guidance and digital tooling, capturing lessons and helping implement agreed improvements.

Person specification

Essential

• Experience of supporting administrative, project, programme, portfolio, governance or business management activity, or the ability to develop quickly in these areas.
• Ability to organise and prioritise a varied workload, completing tasks accurately and to agreed deadlines.
• Good communication and stakeholder engagement skills, with the ability to build positive working relationships across teams.
• Confident use of Microsoft 365 applications, including Word, Excel, PowerPoint, Teams and SharePoint.
• Good analytical and organisational skills, including the ability to maintain accurate information, identify gaps and produce clear reports or management information.
• An understanding of risk, issue, dependency, benefits or performance reporting, or a willingness and ability to learn.
• Ability to work collaboratively, support colleagues and contribute to continuous improvement in a busy delivery environment.
• Equality & Diversity training, or willingness to complete all required mandatory training.

Desirable

• Portfolio, Programme and Project Offices (P3O) Foundation or equivalent project delivery knowledge, or willingness to complete the qualification within the first six months of appointment.
• Experience of a risk management tool or a similar project, programme or portfolio management information system.
• Experience of supporting governance meetings, maintaining action logs, preparing briefings, dashboards or reports.
• Awareness of benefits management, risk management, change management or management information reporting.
• Experience of Microsoft Copilot adoption, digital productivity, licence administration, user engagement or change activity.
• Power BI, advanced Excel or dashboard and reporting awareness.
• Understanding of RAF Digital, Air Command governance, ASDP, PMCF or wider Defence digital delivery activity.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Working Together

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace
• Communicating and Influencing

Benefits

Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

We are passionate about delivering great things for our customers. But we also know you will have a life outside of work; we respect your priorities, and our flexible working practices will give you freedom to balance work and life.

We employ dedicated people who challenge and guide each other. RAF Digital is a capable and supportive team that will help you develop your skills, knowledge and experience.

• Professional and personal development of skills
• Flexi-time scheme u