Day Concierge/Chauffeur

Our Client are looking for an experienced Concierge/Chauffeur to join their team at a luxury residential estate based in Richmond.

Working 4 on 4 off, hours are 7am - 7pm (1-hour unpaid lunch).

Salary is £30,000 annually.

UK driving license required and must be over the age of 30 years old.

Duties include:

• To greet residents and visitors in a welcoming manner and conduct any security or identity checks.
  
  
• To direct individuals to where they need to go and / or be.
  
  
• Confidently act as main point of contact at the front desk to all incoming residents, visitors and contractors at all times.
  
  
• Respond to phone and email enquiries in a timely and respectful manner.
  
  
• Manage resident bookings and access to amenity spaces.
  
  
• Acting as a first point of contact for queries and complaints.
  
  
• Assist with resident deliveries, key management, customer queries and service requests.
  
  
• Familiarity with the building, history and location to be able to impart knowledge and provide directions and recommendations.
  
  
• Overseeing the safe keeping of the building keys to allow access for maintenance and repairs when necessary.
  
  
• Patrol of the building to ensure that it is in good working order.
  
  
• Contributing to the maintenance of the building, reporting faults or damage to fixtures and fittings.
  
  
• Liaise with drivers, cleaning and maintenance staff to ensure that safety and cleanliness standards are maintained.
  
  
• Ensure that resident and guest spaces and the lobby areas are clean and tidy at all times.
  
  
• Always ensure effective security within the development, including the manning of CCTV.
  
  
• Dealing with lost property and locating missing items.
  
  
• Act as a liaison between residents and any department.
  
  
• Maintain inventory of supplies and order new stock as needed.
  
  
• To cover for the Driver in an emergency.
  
  
• Provide thorough handovers for all colleagues.
  
  
• Carry out daily safety vehicle checks before setting off on your journey.
  
  
• Safely transport residents to and from designated locations.
  
  
• Assist passengers with entering and exiting the vehicle, as well as handling any additional needs.
  
  
• Uphold a high standard of professionalism, courtesy, and discretion at all times.
  
  
• Ensure the safety and wellbeing of residents / passengers at all times.
  
  
• Plan and follow the most efficient routes to ensure timely arrivals.
  
  
• Maintain the vehicle in optimal condition, scheduling regular maintenance and addressing any issues promptly.
  
  
• Keep the vehicle interior clean and organized, including regular cleaning.