NUFFIELD HEALTH
Customer Services Advisor
Customer Services Advisor at NUFFIELD HEALTH, based in Hereford Hospital, paying £25,038 per annum. This is a contract role.
- Pay
- £25,038 per annum
- Hours and contract
- Contract · On site
- Location
- Hereford Hospital
- Closing date
- Sector
- Customer Advisor
21% below the typical rate for customer advisor
Reference 09016e5b-056f-4179-a321-c45d39c6fed4
About the role
Customer Services Advisor
Customer Services Advisor
Hereford Hospital | Sales and Business Development | Permanent Contract | Full Time |
£25,038.00 per annum
37.5 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our patients and visitors to the Hospital. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
As a Customer Services Advisor at our Hereford Hospital you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Customer Services Advisor, you will:
- To handle customer enquiries (both telephone and internet), supplying potential customers with information about the services offered at the hospital including providing procedure quotations & nurturing the patients pathway.
- To support the Hospital Bookings Teams to ensure that customer requirements/queries are effectively dealt with.
- To introduce new processes to improve customer advise and service, as required
- To support the definition, development, communication and implementation of business development and marketing plans and activities.
- To provide advice and guidance to other team members and the wider hospital
- To develop constructive relationships with both internal and external stakeholders.
- To promote the Nuffield Health brand consistently across all stakeholders, supporting the implementation of national brand values and guidelines.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
Cycle to Work Scheme
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Reference: 09016e5b-056f-4179-a321-c45d39c6fed4 · Posted 7 hours ago · Closes 30 Oct 2026 · Listed via NUFFIELD HEALTH
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