Customer Service Coordinator - Temp to Permanent

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to Permanent Basis.

Role: Customer Service Coordinator

Location: Bicester Oxfordshire

Salary: £12.71 Per hour

Working Monday to Fridays 8am-5pm (40 hours)

Key Responsibilities:

• Assist and manage incoming calls and answering any customer queries
• Coordinating equipment orders to be delivered, installed and collected
• Order analysis by checking, identifying and reporting any errors made via online orders
• Providing telephone and email advice to clinical/social care staff to support effective prescription
• General administration that supports daily activities and duties
• You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained
• Working with people experiencing different vulnerabilities

Candidate Specification:

• Excellent communication and interpersonal skills
• Experience of, and commitment to, delivering focused customer services
• The ability to take ownership of tasks and work accurately and flexibly within a busy team
• An enthusiastic and positive approach
• Good IT skills
• Ability to work accurately and flexibly as part of a busy team

What can we offer you?

• £26,436.80
• Monday to Friday 40 hours
• Up to 33 days holiday (including bank holidays)
• Company Pension Scheme.
• Life Assurance.
• A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010.