Retail Assistant

Because opportunities are endless, this Retail Assistant role at Primark gives you the chance to build confidence, learn fast-paced retail skills, and be part of a high-energy team that puts people first. If you enjoy fashion, teamwork, and making customers smile, you will feel at home here. Primark is a leading fashion retailer with stores across the UK, offering affordable style without compromise. With UK-wide opportunities, the business is known for its inclusive culture, strong values, and commitment to helping people thrive. Teams are supported through wellbeing initiatives, flexible working options, and clear development pathways. Primark actively promotes equal opportunities and works hard to create welcoming stores where everyone feels respected, supported, and able to grow together. What you will do As a Retail Assistant, you will play a key role in shaping the in-store experience. You will be supported from day one, encouraged to learn new skills, and given room to grow within retail operations or leadership pathways. This is a hands-on, people-focused role where no two days are the same and your contribution genuinely matters. Key responsibilities include: Deliver friendly, helpful customer service throughout the store Support customers with sizes, styles, purchases, and returns Maintain a tidy, well-presented shop floor and fitting rooms Process transactions efficiently at tills and service points Receive, unpack, and merchandise new stock deliveries Benefits and PerksPrimark aims to create a supportive environment where you can perform at your best and feel valued for your contribution. You will benefit from a people-first approach that recognises work-life balance and personal wellbeing. Benefits include: Very competitive pay (location-dependent) Flexible and accommodating shift patterns Generous pension scheme Staff discount available in all stores Wellbeing initiatives and employee assistance programmes Generous holiday allowance based on contracted hours Clear career pathways and development opportunities What you will bring A genuine passion for customer service and helping others Strong communication skills and a positive, open attitude Willingness to learn and get involved where needed Ability to work well as part of a team If you are excited about working in retail, developing new skills, and being part of an inclusive fashion brand, we would love to hear from you. Apply now and start your journey as a Retail Assistant with Primark.