Housing Officer

Housing Officer Are you an experienced Housing Officer looking to make a difference in the community? A reputable housing association in Plymouth is seeking a dedicated Housing Officer for a contract role lasting 2 weeks, with potential for extension. This is an excellent opportunity to showcase your skills in estate management, tenancy support, and neighbourhood improvement within a dynamic team. About the Role: Housing Officer As a Housing Officer, you will be responsible for managing a diverse portfolio of estate and tenancy management projects across Plymouth. Your primary focus will be providing a customer-focused service, resolving tenancy and estate issues, and fostering positive relationships within local communities. Your key responsibilities will include: Managing and resolving a varied caseload related to tenancy and estate management issues Conducting estate inspections, tenancy visits, and neighbourhood meetings Investigating anti-social behaviour (ASB) and working with external agencies to achieve outcomes Preparing for and attending court hearings related to housing cases Engaging residents through surveys, focus groups, and estate events Supporting neighbourhood improvement initiatives and estate action plans Supervising and mentoring Assistant Housing Officers, acting as a role model for professional standards Candidate Responsibilities The ideal candidate will bring: Proven experience as a Housing Officer or in social housing, tenancy, or neighbourhood management Strong knowledge of social housing regulations, welfare benefits, and tenancy management Experience managing challenging antisocial behaviour cases with empathy and firmness Excellent communication and relationship-building skills Strong organisational skills with the ability to prioritise caseloads effectively Experience contributing to service improvements or supervising colleagues Benefits This Housing Officer role offers numerous benefits, including: £250 Training Allowance Dedicated Specialist Consultant Work with over 1000 clients nationwide Daily Payroll Runs Free Candidate Registration Referral and Loyalty Bonus Schemes Sign-Up Bonus Free Compliance Checks The pay rate for this contract role is between £20.00 - £24.00 per hour LTD, with an equivalent PAYE rate of £17.05 - £20.46 per hour, inclusive of holiday pay. How to Apply To apply for this exciting Housing Officer opportunity in Plymouth, please email your CV to [email removed] or call [phone removed] to discuss the role further. Don't miss your chance to join a supportive team committed to delivering excellent housing services!