Healthcare Assistant (IPU)

Healthcare Assistant (IPU)

Permanent Contract
Location: Crimple House, Harrogate
Hours: Part-time and full-time hours available, up to 37.5 hours per week (24 hours shift pattern, 5 over 7 including nights and weekends)
Salary: £29,740.49 per annum FTE, rising to £30,287.98 per annum FTE (45% of hours need to be in unsocial hours)
Brand: Saint Michael’s Hospice 
Closing date: 16th November 2026 (the advert may close early if we receive a sufficient number of suitable applications)

Are you a caring and compassionate Healthcare Assistant looking to make a meaningful difference during one of life’s most sensitive and important times? Would you like to join an organisation where you feel valued, supported and encouraged to grow, while making a genuine difference to patients and their families every day?

If you’re passionate about providing person-centred care, offering comfort and dignity, and being there for people when they need it most, we’d love to hear from you.  We’re looking for Healthcare Assistants to work with our incredible IPU team based in Harrogate with potential development opportunities to Senior HCA, Nursing Associate Apprenticeships and Specialist HCA roles.

Your role as a Healthcare Assistant
At the heart of our patient-centred approach is a simple belief that every moment counts. Our mission is to deliver exceptional, personalised care that brings comfort, dignity, and support to our patients and those who love them. As an effective member of our clinical team, you will ensure the provision of high-level care (including palliative, end of life, complex care and social) within a multi- disciplinary approach across all North Yorkshire Hospice Care Services.

In this role, you will: 
•    Providing compassionate care and support for patients’ daily needs, including palliative and end-of-life care
•    Good communication and interpersonal skills to work with patients, families, carers, and healthcare professionals 
•    Ability to follow care plans, policies, and procedures, including infection control and safety guidelines 
•    Basic clinical skills (e.g. medication administration, monitoring) within training and competence 
•    Teamwork and collaboration with multidisciplinary teams and volunteers 
•    Accurate record-keeping and documentation of care provided 
•    Understanding of patient dignity, hygiene, and safeguarding, including care after death 
•    Manual handling and safe use of equipment to support patient independence 

What We’re Looking For:
We are seeking an experienced Healthcare Assistant who is not only clinically and operationally skilled but also deeply compassionate, someone who sees hospice care as a vocation, not just a role. 

We’re looking for:
•    Strong communication and interpersonal skills.
•    Confidence and emotional resilience in handling complex or sensitive situations.
•    Experience delivering individualised care in dynamic, needs-led environments such as ward or complex community settings.
•    Evidence of formal training or continued professional development in care, particularly palliative care.
•    A passion for palliative, hospice, or specialist ward care
•    Strong communication skills and a calm, empathetic approach to complex care situations
•    The ability to work independently and as part of a close-knit team

At our hospice, we understand that this work is deeply personal. That’s why we place just as much care into supporting our staff as we do our patients – creating a workplace where people feel valued, listened to and able to grow. If you're ready to bring comfort, dignity, and peace to those at the end of life, we would love to hear from you.

How we look after you

•    We put people first in all that we do, which includes our own team
•    Wellbeing and resilience support with a dedicated team by your side
•    Flexible and hybrid working for many roles
•    A supportive and caring environment 
•    Opportunities to grow, develop and progress, with culture of lifelong learning

How to apply:

•    Please click Apply and you will be forwarded to the vacancy page on our website. Click on the role and this will open the application form.
•    Download and read through job description (via the ‘Downloads’ section at the top of the advert) as you will need to tell us how you meet the essential requirements of the role. 
•    Make sure you answer all supplementary questions as part of your application otherwise your application will be automatically rejected.
•    We recommend reading the application pack “Joining Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s” and browsing the “Join our team” pages of our website, which will provide lots of useful information about what it’s like working for us and how the recruitment process works.  
•    Did you hear about this role from a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Our values    

•    We put the people who use our services at the heart of everything we do
•    We are caring and compassionate
•    We are personal and supportive in our approach
•    We engage positively
•    We are responsive
•    We are driven to do better
•    We are fair
•    We are professional
•    We work collaboratively
•    We are accountable

Living out our values

•    Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
•    We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
•    We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website: saintmichaelshospice.org/safeguarding-statement
•    If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email removed] 
•    We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these. 

Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email removed] to discuss other opportunities across our family of services.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.

North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirm